Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administration
Level 2 Functional Skills English and maths

Desirable qualifications

GCSE in:

• English (grade 9 - 3)
• Maths (grade 9 - 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Good time keeper
• Organisation skills
• Use your Initiative

Other requirements

Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.

Please consider how you will get to work each day.

Please be aware that the closing date is subject to change without prior notice.

Look at the location of the employer and be sure you can get there.

Hi Tech Automation is an automation intelligence company dedicated to the total success of its customers, and profitable market leadership.

By maintaining awareness and a strong understanding of technological developments within existing and new markets, we will continually strive to provide state of the art and highly productive and reliable automation solutions.

Developments of links with strong strategic suppliers who work both in local and global markets, will expand our business. We will ensure that all customers are satisfied with our service by delivering total customer support.

Hi Tech Automation will continue to recruit, develop, motivate and reward committed employees through superior leadership, from which we will ensure sustainable natural growth, and profitability.

Our business will be run in a socially responsible way, continually identify and implementing processes and working practices which protect the environment.

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Office administrator for a robotics company on completion of your apprenticeship.

The contact for this apprenticeship is:

BEDFORD COLLEGE
Julie Carter
jcarter@bedford.ac.uk
(01536) 413508

The reference code for this apprenticeship is VAC2000052705.

Closes in 13 days (Sunday 27 September 2026)
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