Chestertons
Office Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Office Coordinator - Lettings
Location
London (Battersea, Canary Wharf, Islington, Knightsbridge, Wandsworth)
Hours
Monday to Friday 8:30 am - 6:00 pm
Salary
£26,500 - £29,000 + KPI bonus
The Role
We are seeking a highly organised and customer-focused Office Coordinator to support the day-to-day operations of our busy Lettings office in London offices.
This role is integral to ensuring the smooth running of the office, delivering exceptional administrative support, maintaining regulatory compliance, and providing an outstanding client experience throughout the lettings process.
The successful candidate will possess excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities within a fast-paced, client-facing environment.
Key Responsibilities
Administration & Office Support
- Provide comprehensive administrative support to the Lettings team, ensuring the efficient operation of the office.
- Prepare, process and maintain property-related documentation, including marketing materials, tenancy documentation and pre-offer information.
- Accurately update and maintain CRM systems, property databases and client records.
- Coordinate diaries, arranging property viewings, appointments and internal meetings.
- Manage incoming telephone calls, emails and correspondence, ensuring enquiries are handled promptly and professionally.
Lettings & Marketing Support
- Assist with the preparation, quality assurance and ongoing maintenance of property listings across internal systems and online portals.
- Support local marketing initiatives by coordinating promotional materials, campaigns and office events.
- Produce regular reports and management information to support business performance and operational decision-making.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Operational Coordination
- Maintain a well-presented, fully operational office environment, ensuring supplies and resources are effectively managed.
- Act as a central point of coordination between the Lettings team and internal departments to facilitate effective communication and workflow.
- Support the wider team with ad hoc administrative and operational projects as required.
Compliance & Risk Management
- Ensure administrative processes and property transactions are completed in accordance with relevant legislation, industry regulations and company policies.
- Maintain accurate records to support audit requirements and regulatory compliance.
- Promote best practice in data protection, confidentiality and information security, ensuring compliance with GDPR and internal governance procedures.
Skills & Experience
- Previous experience in an administrative, coordination or office support role, ideally within residential lettings, estate agency or the wider property sector.
- Exceptional organisational skills with the ability to prioritise a varied workload.
- Excellent verbal and written communication skills.
- High level of accuracy and attention to detail.
- Strong customer service ethos with a professional and approachable manner.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently while contributing effectively as part of a collaborative team.
- A proactive approach with a commitment to delivering high standards of service and operational excellence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Us
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference
- Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location