Anglo Skills College Office Administrator

Anglo Skills College is an Education and Training provider offering a wide range of courses.

Role Overview

Prospective applicants will have at least two years of experience within a similar role. The applicant must be a good team member, self-motivated, and possess the ability to work under their own initiative.

Key Duties and Responsibilities

• Manage the day-to-day running of the college office, ensuring that administrative activities are carried out efficiently and professionally.
• Answer and manage incoming telephone calls, responding to enquiries appropriately and directing calls to the relevant member of staff where necessary.
• Meet and greet students, visitors, clients, parents, professional representatives, and other stakeholders, providing a welcoming and professional first point of contact.
• Manage diaries and appointments, arranging meetings and coordinating schedules for relevant staff and management.
• Prepare, type, and format correspondence, letters, reports, meeting documents, and other administrative materials.
• Draft and distribute routine correspondence and communications as required.
• Maintain effective communication and correspondence with professional organizations, external agencies, and other relevant stakeholders.
• Respond to and manage student-related enquiries, providing appropriate information and referring matters to the relevant department or manager when required.
• Maintain accurate and up-to-date administrative records, files, and documentation, ensuring confidentiality and compliance with college procedures.
• Liaise with first-line management and relevant departments to coordinate administrative activities and ensure matters are followed up appropriately.
• Escalate issues, concerns, or matters requiring management attention and discuss these with first-line management and/or senior management as appropriate.
• Receive and implement executive direction regarding issues arising within the office and ensure agreed actions are followed through.
• Assist with the organization and coordination of meetings, appointments, events, and other college activities.
• Support staff and management with general administrative tasks and ad hoc duties as required.
• Ensure that enquiries and requests are dealt with promptly, courteously, and professionally.
• Handle sensitive and confidential information appropriately and maintain a high standard of professionalism at all times.
• Contribute to the effective communication and smooth running of the college by working collaboratively with staff across different departments.
• Undertake any other reasonable administrative duties consistent with the role and responsibilities of the post.