About PGI

PGI is a global consultancy that helps organisations build digital resilience. We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilities. Our vision is a world resilient to digital threats and online harm. To achieve this, we need to grow our team of talented and passionate people. Our clients include some of the most well-known global brands, national governments, and innovative growing businesses. We operate in an exciting, fast-growing sector that bears increasing relevance and importance to nation-states, corporates, universities, and NGOs.

About the Role

You'll manage the day to day operations of our London office while supporting our Executive Assistant with a range of administrative tasks. With plenty of variety, you'll help create a welcoming and well organised environment for colleagues and the occasional visitor, ensuring the office runs smoothly and efficiently. We're looking for someone who is proactive, adaptable and enjoys getting stuck in with a positive attitude. This role suits an experienced Administrator or Office Coordinator who is ready to take real ownership of the office and work closely with our senior team.

What You'll Be Doing

• Providing administrative support to the Executive Assistant, including drafting correspondence, managing documents, taking meeting minutes and supporting a range of ad hoc administrative tasks.
• Booking and coordinating travel for employees and contractors, including trains, flights and accommodation, ensuring arrangements run smoothly from start to finish.
• Supporting the day to day running of our London office, ensuring colleagues have everything they need and office operations run efficiently.
• Managing office supplies and facilities, maintaining records, resolving issues and ensuring ISO-related facilities processes remain up to date.
• Preparing workspaces for new starters and delivering office inductions to help them settle in from day one.
• Acting as a point of contact for internal and external stakeholders, building relationships and ensuring effective communication.
• Ensuring meeting rooms are organised and ready for meetings, including arranging refreshments when required.
• Welcoming visitors to the office and helping create a friendly, professional experience.
• Answering incoming calls and responding to enquiries, ensuring they are directed appropriately and resolved efficiently.