Whiting & Mason Solicitors
Office Administrator
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Position: Office Administrator
Location: New Mills Office
Salary: Competitive Salary of between £25,000 to £30,000 depending on experience
Hours: Full Time - Weekdays - 9:00 am to 5:00 pm
Benefits:
- Additional annual leave
- Employee discounts
- Support for further qualifications and ongoing professional development
- Modern case management system and IT support
- Friendly and supportive team culture
- Opportunities for progression
- Air-conditioned offices
Qualifications:
No formal qualifications required, although previous administration experience and relevant business administration qualifications would be advantageous.
Job Description:
We are looking to recruit an Office Administrator to support fee earners and other members of staff in their work and to help ensure the smooth day-to-day running of our busy law firm. This is a varied role that combines reception duties, administration, client care and office support.
Some of the main duties will include:
- Receiving and channelling incoming telephone calls and taking messages
- Making appointments for clients and assisting with diary maintenance
- Dealing with straightforward enquiries from clients and third parties
- Providing a professional and welcoming first point of contact for clients and visitors
- Providing refreshments for clients and visitors when attending the office
- Ensuring the reception area and meeting rooms are kept presentable and organised
- Receiving, sorting and dispatching Royal Mail post and courier deliveries
- Audio and copy typing, document formatting and assisting with document preparation
- Creating and maintaining records on the firm’s case management system
- Assisting with photocopying, scanning and electronic filing of documents
- Managing office supplies, stationery, refreshments and general office purchasing
- Maintaining records relating to archived client matter files, Wills and Deeds
- Supporting Partners and staff with general administrative duties as required
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Personal Specification:
We are looking for a friendly, organised and proactive individual who enjoys working with people and takes pride in providing excellent client service.
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The successful candidate will demonstrate:
Essential
- Excellent communication and interpersonal skills
- Professional and confident telephone manner
- Strong organisational skills and attention to detail
- Good IT skills, including Microsoft Office applications
- Ability to prioritise workloads and manage competing demands
- Ability to work independently and use initiative
- Professional, reliable and approachable manner
- Good timekeeping and attendance record
Desirable
- Previous experience in an administrative, reception or customer service role
- Experience working within a legal or professional services environment
- Experience using a case management system or similar software
- Audio typing or document production experience
- Business Administration or similar qualification
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