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Back Office Administrator Apprentice
HARDIFLON LIMITED
DAVENTRY (NN11 8YJ)
Closes on Saturday 5 December 2026
Posted on 5 October 2026
Summary
A UK and US-based manufacturer specialising in PTFE (Teflon™) conveyor belting, heat-sealing equipment, and high-performance industrial tapes and materials. With over 20 years of experience, they design and supply custom PTFE conveyor belt solutions for manufacturers.
An exciting & varied role!
Wage: £16,640 a year
Minimum wage rates (opens in new tab) £16,640 to £17,000 per annum dependent on age and experience
Training course: Business administrator (level 3)
Hours: Flexible – Monday to Thursday 8:30am to 4:30pm or 9am to 5pm – Friday’s 2pm finish. 40 hours a week
Start date: Saturday 19 December 2026
Duration: 1 year 4 months
Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Key responsibilities include:
- Answer calls and direct incoming calls and emails professionally
- Helping process customer orders and purchase orders onto their system, under guidance
- Supporting the team with preparing quotations, invoices, and delivery paperwork
- Helping maintain accurate customer and supplier records, including our CRM/database
- Providing general administrative support to the sales team, including diary management and correspondence
- Assisting with arranging shipping and courier collections, and related paperwork
- Filing, scanning, and organising both digital and physical records
- General office duties, such as keeping stationery stocked and communal areas tidy
- Supporting with stock and inventory administration
- Getting involved in ad hoc projects and tasks across the business as opportunities arise
- Completing coursework and assignments for your apprenticeship qualification, with time built into your week for study
Skills and experience required:
- No previous office experience needed — full training and support will be provided.
- A positive, can-do attitude and genuine willingness to learn
- Good communication skills, both written and verbal
- A keen eye for detail and a conscientious approach to your work
- Basic IT skills (e.g. Word, Excel, Outlook) — we'll build on these as you go
- Reliable, punctual, and comfortable working as part of a small team
Where you'll work
UNIT 6 EVERDON PARK
HEARTLANDS BUSINESS PARK
DAVENTRY NN11 8YJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: STARTING OFF LIMITED
Training course: Business administrator (level 3)
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What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- write letters or emails
- create proposals
- perform financial processes
- record and analyse data
Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- emails
- letters
- files
- payments
- reports and proposals
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
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Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administration apprenticeship
Remote training delivery
Onefile VLE
6 hours of dedicated training time every week.
Requirements
Essential qualifications
- GCSE in: English (grade 4/c)
- Maths (grade 4/c)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
About this employer
A UK and US-based manufacturer specialising in PTFE (Teflon™) conveyor belting, heat-sealing equipment, and high-performance industrial tapes and materials. With over 20 years of experience, they design and supply custom PTFE conveyor belt solutions for manufacturers across the food processing, packaging, textiles, canning, and carpet industries, among others.
They are looking for a friendly, enthusiastic Office Administrator Apprentice to join their small, close-knit team in Daventry. This is a great opportunity for someone at the start of their career to gain hands-on experience across office administration, customer service, and order processing, while working towards a recognised Business Administration qualification. You'll be fully supported and trained on the job, no previous office experience is required, just a willingness to learn and get stuck in.
Company benefits
- Christmas closure
- 20 days holiday + bank holidays
- company social events
- healthcare and life insurance
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible full-time permanent position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Lucy Harris
lucy.harris@startingoff.co.uk
The reference code for this apprenticeship is VAC2000057235.
Apply now
Closes on Saturday 5 December 2026
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