Job Title: Office & Client Services Administrator

Location: Cheltenham
Salary: £30,000 + Bonus

Service Care are delighted to be working with a returning client of ours who are looking for an Office and Client Services Administrator to join their friendly established team. You will be working for a rapidly growing firm and be responsible for the day-to-day running of the business, providing support for client services and general office management.

This is a great opportunity for someone who takes pride in their work and is looking for a busy, varied role.

What you will be doing:

• Responsible for the day-to-day running of the office
• Monitoring and processing supplier invoices and maintaining records.
• Supporting advisers with client review activity, appointment booking, and client communications.
• Coordinating client engagement initiatives including review requests, birthday cards, and client gifts as and when required.
• Managing incoming telephone enquiries and directing calls appropriately.
• Monitoring shared business inboxes and responding to enquiries.
• Producing and updating internal management reports and spreadsheets.
• General administration such as ordering of office suppliers and services, including stationery, office supplies, and maintenance providers.
• Maintaining office stock levels and ensuring facilities remain presentable and well organized.
• Processing incoming and outgoing post.
• Welcoming clients and visitors to the office and providing refreshments when required.