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About The Role
We have an opportunity to hire an Operations Administrator to join our brand new location in Norwich.
The objective of this position will be to provide administrative support to the office, while working collaboratively with the wider operations team to ensure a consistent offering of service across all offices.
Whilst previous administration experience is beneficial, we're also keen to speak to someone who may even be looking for their first office role and is keen to develop themselves within a professional environment.
This Is a Versatile Role, Typical Duties Will Include
- Managing the incoming post including distributing, scanning and filing to our systems
- Managing the outgoing post which may include preparing letters to clients
- Managing and ordering office supplies and equipment
- Managing the main office telephone line
- Meeting and greeting clients and staff members
- Managing the Meeting Rooms diaries
- Assisting with room preparation, ordering lunches and arranging refreshments when required
- Working closely with the Group Operations Manager to maintain Health and Safety and Office Standards
- Ad-hoc scanning or copying of files
- Provide telephone support and deal with client initial queries in the solicitor’s absence
- Any ad-hoc assistance requested by your line manager
About You
About you:
- Previous business administration is beneficial
- Excellent telephone manner and communication skills
- Strong Microsoft Excel, Word, and Outlook experience
- Ability to work well as part of a team and independently when required
- Approachable
- Highly organised
About Us
Benefits of working with us as a Operations Administrator:
- Scottish Widows Pension Scheme
- Bonus scheme
- 28 days annual leave (plus public holidays)
- Happy People / Perks at Work benefits portal
- Cycle to Work scheme
- Life Assurance
- 1/3 gym membership contribution
- Flu vaccinations
Is HCR the smart move for you?
HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.
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Why HCR people love their jobs
Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.
What career progression will HCR offer you?
HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.
What does HCR believe, achieve and stand for?
As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards.
With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.
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With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.
As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients.
We also want you to achieve your absolute best during the recruitment process. Please let us know of any changes we can make at any point that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV.
A note for recruitment agencies
The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership.
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