Franklin Ellis Architects
Office Administrator
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The Role
This is a fantastic opportunity for an organised and proactive Office Administrator with a great eye for detail and good written and people skills, to join our expanding team.
The role is primarily office based, with some flexibility for hybrid working. We are also open to candidates seeking a part-time position, either across shorter working days or reduced days per week.
The candidate will play a crucial role in the smooth operation of the office. From organising and minuting meetings and greeting clients to managing our social media presence and keeping the office running smoothly.
This multi-dimensional role requires a high level of professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment.
Your Profile
The successful candidate will be:
- Supportive - we value honesty, reliability, and integrity from our staff. Our culture of support and openness empowers our team to freely express ideas, share concerns and build relationships based on trust.
- Creative - demonstrating creativity in your approach. We are passionate about what we do, encouraging our employees to express their unique ideas, challenge assumptions and to intelligently explore new possibilities.
- Collaborative - You should be able to work in a team environment to meet tight deadlines. You will have strong communication skills, both within the office and with clients. We believe that working together as a team, sharing ideas and feedback, and helping each other grow is fundamental to success.
- Forward Thinking - We encourage the ongoing education and professional development of our team, ensuring that we remain at the cutting edge of the industry.
- Committed - We will be looking for candidates who take ownership of their work, have considered a wide range of issues, and put together a reasoned, informed response.
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And you will have the following key skills:
- Personable and flexible in approach
- Collaborative
- Excellent communication skills, both oral and written.
- Proactive
- Strong organisational skills
- Good time and task management
- Experience of Microsoft Office suite
- Discretion
Key Responsibilities
General
- Oversee day-to-day office operations, ensuring a well organised and professional office environment.
- Phone answering and redirecting calls.
- Support to directors including diary management, travel arrangements etc.
- Organisation of office meetings.
- Manage office supplies and inventory, placing orders as needed.
- Greet clients.
Administrative Support
- Letter writing and filing.
- New project set-up.
- Provide general administrative support to office staff.
Marketing
- Provide implementation of the firm’s social media posts and manage social media accounts.
Human Resources Support
- Preparation and submission of job advertisements.
- Liaising with prospective candidates around applications and interviews.
- Supporting new employee onboarding and integration.
- Assist with annual staff reviews.
Office Culture and Events
- Arrange and manage some social events throughout the year.
Working at FEA
The successful candidate will join an enthusiastic, friendly, and dynamic architectural practice which places great emphasis on a healthy work-life balance and encourages a collaborative company culture. Our recent transition to an Employee-Owned Trust puts employees at the heart of the decision-making processes within the practice.
Employee-Owned Trust
Franklin Ellis is proud to be an employee-owned trust since 2022. This ownership model, originally piloted by John Lewis, facilitates and encourages staff involvement in the business.
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In our participatory environment everyone is encouraged to engage and contribute, both for personal satisfaction and to engender a strong sense of shared collective achievement.
Underlying our supportive and empowering approach is our shared core values of a collaborative approach, being forward thinking, being creative, and being supportive.
Providing our staff with a say in the running of the business and providing representation on the Trustee Board allows everyone here to contribute to the ongoing success of the firm with the potential of shared profits through dividends.
Remuneration / Benefits
We aim to offer a competitive salary to reflect your skills, experience, and impact on the practice, together with the following benefits:
- Holiday entitlement starting at 25 days per year (and with increments dependent on length of service)
- Contributory pension scheme
- Life assurance
- Health insurance – providing contributions for dental work, optical treatment, physiotherapy, and mental wellbeing
- Salary sacrifice schemes for childcare and Cycle to Work
- Flexible home working
- Company study tours including team visits to completed projects and cities
- Regular in-house CPD. Staff are also encouraged to explore their own CPD opportunities outside the company
- A wide variety of social events
- Part of an Employee-Owned Trust (EOT) with shared profits via dividends
To Apply
Please send a covering letter and your CV to careers@franklinellis.co.uk
If you would like more information, please call Sarah or Ian on 0115 9418475
Closing date for applications is 23rd October 2026.
Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role.
Franklin Ellis is an Equal Opportunities Employer
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