Back Office Business Administrator Apprentice

FOX & CO (ACCOUNTANTS) LTD ALRESFORD (SO24 0AA)

Closes in 15 days (Friday 30 October 2026 at 11:59pm) Posted on 14 October 2026

Summary

You will be part of a successful and friendly Accountancy Company where your role will vary from customer service through to data entry and maintaining office systems and supporting the team.

• Wage: £15,184 for your first year, then could increase depending on your age
• National Minimum Wage rate for apprentices
• Minimum wage rates (opens in new tab)
• Standard minimum wage for your age group

Training

Training course: Business administrator (level 3)

Hours:

• Monday to Thursday: 9am - 5pm
• Friday: 9am - 4pm
• 36 hours 30 minutes a week
• Start date: Monday 9 November 2026
• Duration: 1 year 6 months
• Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work:

• Reception work including telephone duties
• Onboarding of Clients
• Data Entry
• Maintaining office IT systems
• Support wider team with ad hoc duties

Where you'll work: THE CLOCK HOUSE WESTERN COURT BISHOP'S SUTTON ALRESFORD SO24 0AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: HAVANT AND SOUTH DOWNS COLLEGE

Training course: Business administrator (level 3)

Course contents:

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
  • write letters or emails
  • create proposals
  • perform financial processes
  • record and analyse data
• Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including:
  • emails
  • letters
  • files
  • payments
  • reports and proposals
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.