Confused.com
Office Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Department: Business Services
Location: Cardiff
Description
Hybrid: 2 days per week in our Cardiff office
Confused.com
Confused.com is the UK’s first comparison platform for car insurance. We’ve been helping customers since 2002 by empowering them to make better decisions around insurance and financial services.
We’re part of RVU, a group of online brands that include: Uswitch, Tempcover, money.co.uk, and Mojo Mortgages.
We are at the cutting edge of the FinTech industry, so we’re always looking for extraordinary talent. If you love what you do, get in touch today!
What’s the role?
We are looking for our new Office Coordinator here at Confused.com in Cardiff. You’ll be responsible for the day-to-day running of the office, ensuring we’re always putting our best foot forward, maintaining high standards and creating a thoughtful, welcoming environment for staff and visitors. In the role no two days are the same, from being the first port of call for all office related queries, providing support with meetings and events and supporting the wider facilities team on various projects.
We are looking for someone with exceptional communication, administrative skills and strong attention to detail. You’ll be an effective problem solver and someone who strives for continuous improvement.
This is a rewarding role which gives you the opportunity to collaborate with people at all levels within the business. Due to the nature of the role this position is completely office based.
What You'll Be Doing
What you’ll be doing:
- Responsible for the day to day management of the office ensuring it remains presentable, being independently able to see where improvements can be made and implement changes.
- First port of call for staff and contractor queries via various avenues including the Office Management mailbox. Responding to queries or cascading as required.
- Accountable for in-house provisions and services including - but not limited to - maintaining stock levels of office stationery, refreshments and electronics as required and providing in-house post and courier services.
- Assist in the planning and execution of office events (internal and external)
- Providing additional support on technical requirements, capacity requirements and catering.
- Providing diary management support to staff. As the owner of several office related calendars, provide ad-hoc support to staff with space in the office for meetings and events. Occasionally offering support with external venue booking.
- Responsible for the procurement and implementation of various office management systems including desk booking and access control. Being the gatekeeper for these systems including creating ID cards and running reporting as and when required.
- Maintaining Health and Safety standards within the office, including new starter H&S inductions, keeping H&S boards and presentations up to date, conducting periodic checks of the office to ensure staff and visitor safety. Coordinating and managing additional H&S maintenance visits and training.
- Being a dedicated Fire Marshall and championing training of other employees within this area
- Responsible for the ongoing management of the DSE platform (display screen equipment).
- Building professional relationships and work closely with third party contractors to ensure the office remains a legally compliant and safe place to work.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
What you’ll bring to the role:
Essential
- Detail oriented
- A self-starter with a solutions-focused approach is essential.
- Previous administrative experience is desirable but not essential.
- Flexible and always ready to go the extra mile.
- A great communicator who is friendly, calm and efficient – even on the busiest days
- Accurate, thorough, and well organised, with excellent attention to detail.
- Strong interpersonal and communication skills
- Excellent computer skills with experience using G-Suite
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us!
Our commitment to you
We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.
What We Offer
We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:
- 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
- A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
- Employer matching pension contributions up to 7.5%
- A one-off £300 “work from home” budget to help contribute towards a great work environment at home
- Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life
- 25 days holiday (increasing to 30 days) + 2 days “my time” per year
- Private medical cover, critical illness cover, dental plans, and employee assistance programme
- Free gym access
- Employee discounts programme
- A healthy learning and training budget to support your development
- Electric vehicle and cycle to work schemes
- Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location