The Opportunity

Note: This role will have a requirement to go into the office 5 days a week. As such any applicant for the role should understand and be comfortable with this requirement.

We are looking for an Office Coordinator who thrives on making things work brilliantly behind the scenes. Based in our London office, this role is at the heart of the business, ensuring the office runs smoothly while supporting teams across operations, IT, and systems. You’ll be instrumental in creating a workspace that feels professional, well-run, and welcoming for clients and colleagues alike. The role is varied, fast-paced, and offers the chance to make a meaningful impact every day.

Key Responsibilities

• Take full ownership of the day-to-day running of the office, ensuring a professional, well-organised, and efficient working environment at all times.
• Oversee reception and front-of-house activities, including visitor management, meeting room preparation, calls, post, couriers, and overall office presentation.
• Proactively identify operational issues and implement practical solutions to improve how the office functions.
• Manage office communications, shared calendars, and document handling to support smooth daily operations.
• Coordinate office upkeep, facilities maintenance, health, safety and environmental (HSE) requirements, stationery, kitchen supplies, and inventory control within budget.
• Manage relationships with building management and third-party suppliers, ensuring service standards are met and issues are resolved efficiently.
• Monitor office costs, manage invoices, and support budget tracking, renewals, and approvals.
• Support employee and visitor travel arrangements, including bookings and logistics.
• Assist with internal meetings, events, and social activities to enhance employee engagement and office culture.
• Support the administration and maintenance of business systems, including managing user access, permissions, and entitlements.
• Assist with employee onboarding and offboarding, ensuring workspaces, equipment, access, and systems are ready and coordinated.
• Maintain accurate operational documentation, procedures, and records, ensuring consistency and compliance.
• Continuously review and improve office processes, identifying opportunities to increase efficiency, reduce costs, and enhance the overall office experience.
• Provide general administrative and operational support on ad hoc projects and initiatives, working closely with the Operations team and key stakeholders to support business priorities