Office Host

Knights is a listed, UK based legal and professional services business, operating from 29 locations nationwide.

For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to transition from a traditional partnership model to a corporate structure.

We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication.

Join our growing Front of House team

As an Office Host, at Knights you will be the face of the business – delivering a seamless, premium in-office experience to clients and colleagues alike.

Office Host

Representing our brand and values with every interaction, you will embody a standard of excellence in service, professionalism, and discretion. This role is integral in setting the tone of the office environment, creating a refined, welcoming atmosphere that reflects our commitment to quality, relationships, and professionalism. You will play a pivotal role in upholding the culture and standards of Knights, ensuring every guest experience is delivered with warmth, care, and attention to detail – reinforcing our vision to be the leading full service professional services business in the UK regions.

Key responsibilities:

• Client hosting & guest experience – serving as the first point of contact for all guests – delivering a concierge level, seamless service from arrival to departure, including greeting at the door, coat check, refreshments, and providing attentive care throughout their visit.
• Brand representation – embodying the Knights brand through professional presence, personalised service, and an unwavering commitment to discretion, hospitality, and etiquette.
• Front of House excellence – maintaining an immaculate, welcoming reception space and client suite ensuring a premium, well curated environment at all times.
• Event & hospitality delivery – collaboration with the Hospitality & Events team to support internal events, lunches, and client meetings delivering food and beverage service with prevision, discretion, and adherence to hygiene best practice.
• Meeting room management – overseeing the setup, replenishment, and readiness of all client-facing meeting rooms, anticipating requirements for longer sessions, and managing turnaround with efficiency.
• Premium office standards – ensuring that all shared spaces -refreshment points, 1759 Lounges, print hubs – are consistently well-stocked, hygienic, and presented to the highest standard maintaining a clear desk policy to ensure a premium environment.
• Supporting new colleagues – with professionalism, support, and warmth – providing office orientation, setting up workstations, performing simple IT configurations, and general support.
• Workplace co-ordination – updating seating plans as required and facilitating desk moves with minimal disruption.
• Daily equipment audits – conducting routine checks of AV equipment, catering appliances, and office systems, reporting issues in line with operational protocols.
• Operational administration – managing post distribution, co-ordination of couriers through the central Helpdesk team, management of confidential waste notices, and auditing stationery levels.