F&F Stores Ltd
Office & HR Operations Coordinator
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About us
Established in 2015 and headquartered in Milton Keynes, England, we are one of the UK's top Amazon sellers, trusted by leading global brands and licensing partners. Specialising in licensed products from iconic brands including Marvel, Disney, Pokémon, Harry Potter, football clubs, KPop Demon Hunters, Minecraft and more, we serve millions of customers worldwide.
Scaling beyond Amazon, our omnichannel strategy spans TikTok Shop, SHEIN, Temu, Debenhams and major marketplaces across Europe, North America, Mexico, and the UAE.
We are seeking a proactive and organised Office & HR Operations Coordinator to manage both office operations and HR support functions. This hybrid role (50/50) requires the candidate to ensure smooth day-to-day office management while assisting HR in administrative tasks, employee relations matters, employee engagement, and well-being initiatives. The ideal candidate will be hands-on, detail-oriented, and capable of managing multiple responsibilities efficiently.
Location: Office-based, in Milton Keynes, United Kingdom
Contract: Full-time, Permanent
Report to: Operations Director/People and Culture Manager
Salary: Up to £35,000
Key Responsibilities
Office Management (50%)
- Oversee building maintenance, ensuring all facilities are functional and well-maintained.
- Manage health, safety, and well-being compliance for employees, ensuring adherence to regulations.
- Coordinate audits by authorities and third parties, preparing required documentation and facilitating inspections.
- Manage supplier relationships for office services, repairs, and maintenance contracts.
- Ensure office supplies and resources are stocked and managed efficiently.
- Implement office policies and procedures to maintain a safe and productive workplace.
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Human Resources Support (50%)
- Support the People & Culture Manager in maintaining accurate employee records, HR documentation, and filing systems.
- Assist in HR system management, including data entry, updates, and reporting.
- Assist in coordinating employee onboarding, including documentation, system access, and workstation setup.
- Support offboarding processes, including exit documentation and record updates.
- Assist with employee relations matters by preparing documentation and taking notes in disciplinary, grievance, and investigation meetings.
- Help ensure HR policies and procedures are communicated effectively, and consistently applied.
- Monitor absence, sickness, and attendance data, highlighting trends or concerns to management.
- Support performance management processes, including probation reviews and appraisal coordination.
- Contribute to HR initiatives that promote employee engagement, wellbeing, health and safety, and workplace satisfaction.
- Maintain strict confidentiality and ensure handling of employee data is compliant with GDPR and company policies.
- Support internal HR communications, including updates, announcements, and employee initiatives.
- Assist with HR audits and ensure records remain accurate, complete, and compliant.
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Qualifications & Skills (Preferred)
- Bachelor’s degree in Business Administration, Human Resources, or related field.
- Previous experience in office management and/or HR administration.
- Knowledge or certification in Health & Safety (H&S) is a plus.
- Knowledge or certification in Human Resources (HR)/Employment Law is a plus.
- Strong organisational, multitasking, and problem-solving skills.
- Strong proficiency in Excel, data analysis, and reporting (including dashboards and HR metrics)
- Excellent communication skills and attention to detail.
- Ability to work independently and take initiative.
Benefits
- Casual dress
- On-site parking
- Employee Assistance Programme
- Bright Exchange
- Regular social events including summer & end of year parties.
- A day off for your birthday
- Spontaneous employee well-being treats
- Vouchers at Christmas to shop with F&F
- Staff Purchases
- NEST Pension
- Private medical insurance with Vitality health with various benefits including discounts on a gym membership
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