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Office Manager

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We’re the largest schoolwear supplier in the UK.
We’re passionate about making every student look and feel great by producing sustainable, affordable, and desirable schoolwear of the highest quality and supporting retailers and consumers with the best industry-leading service.
What’s the job
To ensure the efficient running of our major locations through maintaining clear and functional workspaces and providing prompt administrative support. Primarily the role will be responsible for our Trowbridge and Altrincham locations - the Office Manager can be based in either location. Other locations have an on-site manager whom you may be required to support on an ad hoc basis.
You’ll be a problem-solver, proactive, able to identify needs and keen to take ownership of a multitude of tasks and topics. You’ll also be a naturally positive person who embodies company values – always modelling the desired behaviours and championing our culture and sustainable business strategies.
This job description is intended to be indicative. It sets out the most routine elements of the role and in addition requires someone willing and able to turn their mind to a wide variety of tasks to support the effective operation of the business.
What do my tasks look like
Job role and responsibilities
- Identify needs, be point of contact for and manage consumables, non-IT equipment, furniture and general management of common areas
- Source consumables (stationary, packaging, hygiene, cleaning and kitchen items) sustainably and cost effectively
- Organise and own ad hoc events both in the office and externally as required
- Book travel – including visas where required – and accommodation for Directors and for other colleagues who would otherwise be out of pocket on request
- Prepare on-site workspaces for new colleagues including working with IT to ensure equipment is ready for use, appropriate furniture is in place, and any other needs are met (e.g. access fobs)
- Point of contact for the ordering and retrieving fuel cards for fleet vehicles
- Creation, coordination and/or distribution of various business documents as required
- Supporting the Group Safety & Facilities Manager as required and on request:
- Coordinate and be point of contact for general building facilities
- Organise and/or oversee third-party contractors and services for maintenance and repairs to the building, equipment and surrounding landscapes
- Coordinate training for First Aid and Fire Marshall volunteers
- Run fire evacuation drills and keep adequate records
- Ad hoc and on request, support with administration, coordination, research and documentation pertaining to property i.e. lease renewals, new property searches, property exit processes
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What attributes do I need
Technical
- Highly organised and efficient with the ability to anticipate issues and act promptly to avoid productivity impact
- Experience in contractor selection, contract negotiation and management
- Keen awareness of and ability to manage to budgets
Personal
- Self-managing high performer.
- Ability to build and maintain strong internal and external working relationships, collaborating effectively.
- Strong problem-solving skills using sound judgment to balance maintaining appealing environments for their uses with cost-effectiveness.
Practical details
- 32-40 hours per week spread over 4 to 5 days, Monday to Friday.
- Occasional hybrid working possible though primarily this is an on-site role.
- Occasional travel may be required with business miles reimbursed at the prevailing rate.
- Very occasional evening, weekend or bank holiday working may be required for special events
Social environmental responsibility
We are proud to be a B-Corp certified business. Gaining this status was a business-wide initiative with the cooperation of all our colleagues and we encourage new colleagues to contribute in any way they can.
Below are 5 things, we want you to build into your day-to-day responsibilities:
- Switch off lights when the space is not being used.
- Switch off computers at the end of every day.
- Avoid using one-use plastic water bottles.
- Only fill up the kettle for the number of cups of hot drinks you are making.
- Dispose of waste responsibly by using our recycling processes.


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ED&I
Banner is committed to supporting, developing and promoting equality of opportunity and diversity in all our business activity. We value different perspectives and believe that diversity makes us stronger. We aim to provide an inclusive culture, free from discrimination and based on the values of dignity, courtesy and respect. We believe that everyone has the right to be treated in accordance with these values. As a B-Corp certified company, this is an essential element of our culture. It means we are verified to meet high standards of social and environmental performance, public transparency and legal accountability, using our business as a force for good for the benefit of all. If there is anything we can do to accommodate you to participate fully in the recruitment or interview process, please let us know.
This job description is a tool to help both the Company and the individual understand the main responsibilities of the role. It is not intended to be an exhaustive or complete list of all possible tasks. Everyone is expected to be flexible in their approach and to take on tasks as reasonably requested. The Company reserves the right to change the tasks and responsibilities of the role according to business need.
Please submit your application as directed on this website. If you have any questions or would like to discuss the role before applying please contact us at recruitment@banner.co.uk.
By submitting your application you agree to the retention of all information submitted through your application including contact details, CV, covering letter and interview notes for a maximum of one year from the date of your application.
Candidates submitted by agencies without express agreement will be regarded as not being represented by that agency and Banner Limited will not be liable for any fees associated with future employment of that candidate.
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