Jaffray Estates
Office Manager
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Company Description
Jaffray Estates is an independent estate agency based in Central London, specializing in residential sales and lettings. The team combines local market expertise with extensive experience to deliver a tailored service to property owners, landlords, and tenants. Jaffray Estates is committed to acting in each client’s best interests by providing clear guidance and attentive support throughout the property lifecycle. The company values professionalism, reliability, and a strong client-focused approach in all aspects of its work.
Role Description
The Office Manager is a part-time role responsible for overseeing the smooth daily operation of the office and supporting the estate agency team. This hybrid position is based in London, with regular on-site presence combined with some work-from-home flexibility.
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Key Responsibilities:
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- Managing office administration
- Coordinating schedules and appointments
- Maintaining records and filing systems
- Ensuring office equipment and supplies are organized and functioning
- Responding to client inquiries
- Supporting the sales and lettings team with documentation and follow-up
- Helping maintain accurate property and client databases
- Handling basic financial and invoicing processes
- Supporting compliance with internal procedures
- Contributing to a professional and welcoming office environment
Qualifications
- Strong Communication and Customer Service skills to interact effectively with clients, colleagues, and external partners.
- Office Administration and Administrative Assistance skills to manage daily workflows, documentation, and scheduling.
- Familiarity with Office Equipment and basic IT tools to ensure smooth operation of workstations, phones, printers, and software.
- Solid organizational and time-management abilities, with attention to detail and accuracy in record-keeping.
- Relevant experience in property, real estate, or professional services environments is beneficial.
- Comfort with common office software (e.g., email, calendars, spreadsheets, CRM systems) and willingness to learn new tools as needed.
- Ability to work independently in a hybrid setting, maintain confidentiality, and uphold high standards of professionalism.
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