The Role

You will manage office operations while providing administrative, facilities, and hospitality support to senior management and the wider business.

Key responsibilities include:

• Managing daily office operations, facilities, maintenance, cleanliness, and presentation.
• Overseeing reception, meeting rooms, showrooms, common areas, and storage facilities.
• Liaising with landlords, building management, contractors, suppliers, and service providers.
• Managing front-of-house operations, visitors, incoming calls, and reception cover.
• Coordinating meeting rooms, showroom appointments, hospitality, catering, and refreshments.
• Supporting customer presentations, product launches, seasonal showcases, sample sales, and company events.
• Managing office supplies, equipment, stationery, kitchen supplies, and other workplace requirements.
• Handling domestic and international couriers, deliveries, collections, and sample shipments.
• Supporting product teams with samples, showroom preparation, seasonal collections, and storage organization.
• Coordinating brand compliance administration, product approvals, and related documentation.
• Managing office-related budgets, invoices, expenses, and supplier accounts.
• Maintaining office systems, records, and administrative processes.
• Overseeing health and safety, risk assessments, fire safety, and contractor compliance.

What We Are Looking For

• Minimum 3 years' experience as an Office Manager, Workplace Manager, or in a similar role.
• Strong experience managing office operations, facilities, and front-of-house services.
• Experience in fashion, retail, showrooms, or multi-brand environments would be particularly relevant.
• Experience coordinating meetings, visitors, hospitality, and office events.
• Ability to manage contractors, suppliers, maintenance, and workplace services.
• Experience supporting senior management and multiple departments.
• A proactive, hands-on attitude and willingness to take on any task, big or small.
• A happy, friendly, polite, and approachable personality.
• Someone who is humble, respectful, helpful, and enjoys working as part of a team.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities.
• Good working knowledge of Microsoft Office or Google Workspace.

We are particularly interested in someone who takes genuine ownership of the office environment, enjoys working with people, and is equally comfortable managing facilities, welcoming visitors, and supporting the practical needs of a busy fashion business.

Location

Watford – Office-based role

Working from Home

One day per week after six months

Salary

Excellent, depending on experience and qualifications

Working Hours

8:30 am – 5:30 pm

Start

ASAP

If you are an experienced Office Manager who values a respectful working environment, long-term stability, supportive management, and the opportunity to grow, and you believe you have the right attitude to become a valued member of this team, I would be interested in hearing from you.

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