Office Manager (NEROCU)

You'll be able to demonstrate:

• Strong leadership and people management skills, with the ability to motivate, develop, and support high-performing teams.
• An IOSH Managing Safely qualification (or equivalent Health & Safety qualification) is essential for this role. Experience of working within policing, the public sector, or another complex multi-agency environment would be advantageous.
• Experience of managing service delivery, resources, and performance, ensuring priorities, objectives, and quality standards are consistently achieved.
• Excellent organisational skills, with the ability to balance competing demands, make informed decisions, and deliver results in a dynamic environment.
• Outstanding communication and stakeholder management skills, with the confidence to build effective relationships, influence outcomes, and work collaboratively across teams and organisations.
• A track record of driving continuous improvement, developing processes, managing change, and identifying opportunities to improve efficiency and effectiveness.
• Strong analytical and problem-solving abilities, using data and insight to support decision-making, manage risk, and improve performance.
• A proactive, customer-focused approach, with a commitment to delivering professional, high-quality services.
• Good digital skills, including proficiency in Microsoft Office applications and the ability to work confidently with business systems and data.

We know it's important for you to feel that you're not only part of a great team but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role, please contact careers@northumbria.police.uk.

What We Offer

• 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• NHS Fleet Solutions Car Lease Scheme
• Enhanced maternity, shared parental, and adoption leave
• Flexi time - allowing you to fit your working hours around your individual needs
• Flexible working (we are happy to discuss options such as compressed hours)
• Agile working – option to work from home, your team zone, and spaces across the force
• Fantastic market-leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes – local rail, bus services, and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
• Access to gyms in some stations
• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme
• Opportunity to volunteer in the local community

Just So You Know

Our application form will help us understand how your work, education, and life experience has prepared you for the role of Office Manager with #TeamNP. To help support your application, research what makes us tick here at Northumbria, the role you’re applying for, and the values and behaviours that contribute.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, with whom we collaborate to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example, we can arrange extra time for tests or provide a sign language interpreter). You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

If your application is successful, we’ll ask you to complete a Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.