Mob
Office Manager & People Administrator
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About Mob
Mob is on a mission to create a world of home cooks, because cooking changes lives.
It is the best way to eat throughout the week. It improves your health. It lifts your mood. It saves you money.
We’re building the world’s best recipe app. Making weekly cooking fun, easy and delicious. It will take the friction away from home cooking, so anyone can become an accomplished home cook.
It took us 24 months to reach 100k subscribers, and just seven months to double that to 200k. Our next goal: scale to over 1 million users across the globe.
Behind it all is a creative, data-driven team that collaborates to build experiences that ladder up to our mission. As a fast-paced startup, our core value is simple: make it happen, succeed together.
The Role
We’re looking for someone highly organised and proactive to join us as our Office Manager & People Administrator.
You'll own the day to day running of our UK office, keeping it welcoming, professional and compliant, and you'll play a big part in how it feels to work at Mob. From a brilliant Day 1 experience through to the socials, celebrations and everyday moments that make the office somewhere people want to be, you'll be at the heart of it.
Alongside that, you'll support the People function with hands-on administration, helping us build structured, scalable processes as we grow.
This is a varied, visible role reporting to the People & Talent Lead. If you're excited about joining a fast-paced, growing team where you can make a real impact and shape how we work, we'd love to hear from you.
Please note, this is an on-site role with hours from 8-9am to 4-5pm (to be agreed), Monday to Friday.
Key Responsibilities (please note this list is not exhaustive)
Office Management (c. 50%)
- Oversee day to day office operations, including supplies, facilities, and employees' working setup
- Work with Kitchen Assistant to ensure upkeep of Test Kitchen
- Manage relationships with suppliers, contractors, and service providers
- Ensure Health and Safety compliance, including risk assessments, DSE checks, and first aid coordination
- Manage software and hardware tech and additional equipment
- Work with department heads on ad hoc team requests
- Organise hot-desking arrangements as the team grows
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Employee Experience (c. 25%)
- Own and organise internal events, including all hands, socials, and team celebrations
- Gather feedback on office and event experience and act on it
- Champion the office environment as the team grows, from layout to atmosphere
People Administration (c. 25%)
- Own onboarding and offboarding processes, ensuring induction sessions, tech, and equipment are set up smoothly
- Prepare employment documentation such as offer letters, contracts, and compliance checks
- Keep People documentation (policies and Employee Handbook) up to date as processes evolve
- Maintain accurate employee data within Aboard (our HRIS)
- First point of contact for benefits queries
Who You Are
What You'll Need
- At least 2 years’ experience in an Office Manager or similar role
- Exceptional organisational skills with the ability to juggle multiple priorities
- Strong interpersonal and communication skills, with the ability to build relationships at all levels
- A high level of discretion and professionalism when handling confidential information
You’ll thrive in this role if you…
- Enjoy a fast-paced environment where no two days are the same and relish the variety of tasks that come with a growing start-up.
- Are proactive and take pride in creating efficient processes while balancing day-to-day operations.
- Love being hands-on and thrive in roles that require you to wear multiple hats.
- Are a natural problem solver and can think on your feet when new challenges arise.
- Have a genuine passion for creating a positive and professional environment for employees.
- Are adaptable, flexible, and can pivot quickly as priorities shift in a scaling company.
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This role might not be for you if you…
- Prefer to focus on a single set of responsibilities and aren’t excited by the idea of taking on different tasks as the company grows.
- Are not comfortable with a high level of autonomy or taking the initiative without detailed instructions.
- Prefer a more structured corporate environment and find a start-up atmosphere challenging.
The Details
- Start date: Mid October, start date flexible
- Team/Department: People
- Salary range: £38,000-£40,000
- Experience: Junior-mid
- Contract type: Full-time, permanent
- Reporting to: People & Talent Lead
- Location: This is a full-time on-site role with hours from 8am to 4pm or 9am to 5pm, start time to be agreed.
- Sponsorship: We are not able to offer sponsorship for this role.
What’s in it for you?
We’ll pay you between £38,000 and £40,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!
Core benefits:
- 💰 Salary: Benchmarked using an external compensation platform and reviewed twice a year
- 🏛️ EMI scheme: Exciting options scheme giving you meaningful stake in our growing business
We also offer plenty of additional benefits, including:
- 🏝️ Enhanced AL policy: 27 days + Bank Holidays + 3 days to reset between Christmas and New Year
- ☀️ Finish early Fridays: we finish at 3.30pm on a Friday to start the weekend early
- 🩺 Private Healthcare through Vitality (upon passing Probation)
- 🧠 Access to our Employee Assistance Programme
- 🧘 Weekly yoga classes
- 🏃➡️ ClassPass membership
- 😌 Headspace and Breethe memberships
- 🐣 Enhanced Parental Leave Policy
- 📚 Mob Book Club
- 🎓 L&D budget, providing access to training courses or conferences
- ⭐ Regular socials and team outings
- 🍝 Of course, a Mob Premium subscription
- 👩🍳 ...and be the first to taste-test our chef's amazing recipes!
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