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Office & Processing Administrator Apprentice
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An exciting opportunity to join Nationwide Structures Ltd as a Business Support Administrator Apprentice
Gain hands-on office experience while supporting administration, invoices, data entry, records and emails. Full training provided. Ideal for someone organised, reliable, eager to learn and keen to build a career.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Support Administrator Apprentice, you will work as part of a friendly office team and gain experience across a variety of administrative and processing tasks. Full training will be provided, with responsibilities increasing as your skills and confidence develop.
Typical day-to-day duties will include:
- Processing and checking invoices and other business documents
- Inputting information accurately onto company systems
- Scanning, filing and maintaining electronic records
- Monitoring and responding to emails
- Matching documents and checking information is complete and accurate
- Updating spreadsheets and internal records
- Assisting with general office administration
- Answering telephone calls and directing enquiries where appropriate
- Supporting colleagues with day-to-day administrative tasks
- Communicating with other departments within the business
- Helping to ensure company records and documentation are kept accurate and up to date
Where you'll work
PICASSO BUILDING
CALDERVALE ROAD
WAKEFIELD
WEST YORKSHIRE
WF1 5PF
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HEART OF YORKSHIRE EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
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Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Learning will be provided by the Heart of Yorkshire Education Group delivered on MIS Teams.
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Business Support or Administration role within Nationwide Structures Ltd.
Ask a question
The contact for this apprenticeship is:
HEART OF YORKSHIRE EDUCATION GROUP
The reference code for this apprenticeship is VAC2000052184.
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