Flatpay
Onboarding & Events Administrator
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Role: Onboarding & Events Administrator
Location: London, White City | 5 days a week in office
Reporting to: Head of HR, UK
Flatpay is one of Europe's fastest-growing fintech companies, now expanding across the UK.
This is a newly created role sitting at the heart of the Flatpay UK People team. As our Onboarding & Events Administrator, you'll own the operational and experiential backbone of life at Flatpay UK, making sure new starters have everything they need from day one, our events run without a hitch, and the day-to-day keeps moving. You'll work closely with HR, Talent Acquisition, and Facilities, and you'll be the person who makes things happen without being asked twice. As we continue to grow, this role has real scope to expand with us.
Responsibilities
- Planning and running company events including our Christmas party, summer party, and monthly wrap-up
- Coordinating our monthly onboarding days end to end
- Coordinating all internal moments, from weekly team events through to ad hoc socials
- Supporting monthly connect logistics including room setup, AV, catering, and comms
- Coordinating with AmWorld on Field Sales starter kit dispatch
- Managing new starter logistics including equipment, business cards, and ID cards
- Owning the leaver process from an operational standpoint, including equipment returns and handovers to Facilities
- Managing meeting room coordination across the office
- Supporting the People team with day-to-day coordination and ad hoc operational tasks as the business scales
- Being the go-to person for the practical side of the employee experience
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Skills & Attributes
- Proven experience in event coordination or event management (this is the most important thing)
- Highly organised with strong attention to detail and the ability to juggle multiple priorities at once
- A self-starter who takes ownership, follows through, and doesn't need to be chased
- Comfortable working in a fast-paced, scaling business where things change quickly
- A warm, proactive communicator who builds relationships easily across teams
- London-based and happy to be in the office five days a week
Our Values
At Flatpay, how we work matters as much as what we achieve.
- Happy Humans: We bring energy to our work and create teams people enjoy being part of.
- No Assholes: We perform at a high level while treating colleagues and customers with respect.
- It's Our Business, Own It: Everyone takes responsibility and manages their work like it's their own business.
- Start With No: We challenge ideas, think commercially and focus on what truly creates value.
- Sky-High Ambitions: We set bold goals and expect people to keep raising the bar.
- The Best Argument Wins: Titles don't decide outcomes. We debate openly to reach the best decisions.
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What's In It For You
- Medicash EAP from day one: free, confidential support including counselling, 24/7 helplines, and mental health resources
- Medicash Proactive after probation: cashback on dental, optical, physio, and GP visits, plus discounted gym access at over 3,000 venues across the UK
- Bupa Select after probation: full private medical insurance including mental health cover
Background & Requirements
Established in 2022 in Copenhagen with a commitment to transparency, we've streamlined card payments to small and medium-sized businesses. Our innovative pricing model eliminates hidden costs and fees, offering a simple flat rate for all cards with no monthly subscription for our point-of-sale and payment solutions.
Operating in Denmark, Finland, Germany, Italy, France, the United Kingdom, and the Netherlands, we're more than just a service provider; we are your trusted business partner.
We continuously strive to stay ahead of the curve, adapting our solutions to meet our clients' evolving needs. Ready to be part of something extraordinary?
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