mydentist (UK)
Onboarding Specialist
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Your future, as an Onboarding Specialist at mydentist
You’ll be joining our Onboarding Team within our office called Support Centre, which is in Greater Manchester (M26 1GG).
The role is a 12 month fixed term contract and full time
Hybrid working arrangements
Supportive and experienced team
You will benefit from free onsite parking and Kearsley train station is just a short walk away
With an onsite mini market shop and casual seating space inside and outside (for the sunnier days)
Your future, with us
Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we’re always there for one another.
Your future, your benefits
- Competitive Salary
- Holidays rising to 27 days per year with service (plus bank holidays)
- Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions
- Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year
- Recognition schemes including Support Centre Heroes and service awards
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Your future, your role
As an Onboarding Specialist, you’ll be:
- Facilitating an engaging onboarding journey for the clinicians in your case load, from the point of offer until they are compliant and ready to start in practice
- Follow the escalation and retention processes early as you identify any risk of withdrawal or change in a candidate’s level of commitment to start
- Weekly contact with your clinicians Practice Managers (PM), supporting them to understand the role they must play in maintaining the clinicians excitement to start in their practice, record all of the PM contact information in the system accurately, signpost the Wisdom onboarding toolkit
- Collate and thoroughly review all onboarding documentation updating the system to ensure accurate reporting of status and projected start dates
- Manage workload to ensure all candidates are progressing as they should to meet their planned start date
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Skills and Personal Attributes
- Experience of working within a customer service role where building relationships over time was required for success in role
- Excellent interpersonal skills
- Strong stakeholder management skills
- Excellent communication skills, both written and verbal
- Ability to work to deadlines
- Proactive approach and ability to work on own initiative
- Strong Organisational Skills
- Attention to detail, able to maintain accurate and clear records
- Able to work as part of a team to achieve a shared goal
- Able to handle difficult conversations
- Proficient in Microsoft packages
- Enjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.
Your future starts here
Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.
Click to apply now!
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