Imperial College Healthcare NHS Trust
Oncology Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Opportunity: Oncology Service Administrator
Are you great with people, very organised, and passionate about patient care? Our Oncology Service is looking for a motivated, friendly, and confident individual with experience of working within a very busy and fast-paced patient-facing environment to come and join our team.
About Us
Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world-class healthcare for our patients, through excellence in research, education, and training.
About the Role
We are currently looking to recruit an enthusiastic person to join our Oncology GTD Administration team to provide efficient administrative support to the GTD Service, ensuring the smooth coordination of patient screening, preparation, and dispatch of testing kits, and general administration. The post holder will be expected to organise and prioritise their own workload and to work closely with clinical colleagues to ensure the continuity of service for our patients at all times.
Key Responsibilities
- Patient Screening and Communication
- Conduct screening telephone calls with patients in accordance with service protocols.
- Provide patients with clear information regarding testing processes, appointments, and kit requirements.
- Escalate any clinical concerns or queries to the appropriate healthcare professional.
- Maintain a professional and compassionate approach when communicating with patients.
- Accurately document outcomes of patient calls and update relevant databases and patient records.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Kit Preparation and Dispatch
- Prepare patient testing kits for distribution, ensuring all required documentation and materials are included.
- Arrange timely dispatch of kits to patients.
- Monitor stock levels of kits and associated materials and report shortages.
- Maintain accurate records of kits sent, received, and processed.
- Liaise with courier services and internal departments as required.
-
Administrative Support
- Print, prepare, and distribute clinical reports and associated documentation.
- Input and maintain patient information on relevant electronic systems and databases.
- File, scan, and manage documentation in line with information governance requirements.
- Support appointment administration.
- Respond to telephone and email enquiries in a timely and professional manner.
- Assist with data collection, audits, and service reporting as required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Us?
At Imperial College Healthcare, you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative, and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits
- Career development
- Flexible working and wellbeing
- Staff recognition scheme
- Optional benefits including Cycle to Work, car lease schemes, season ticket loan, or membership options for onsite leisure facilities
Equal Opportunities
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time, or job share. Please talk to us at the interview.
Contact Information
For further details or informal visits, contact:
- Name: Caroline Lewis
- Job Title: Business Support Manager
- Email Address: caroline.lewis21@nhs.net
- Telephone Number: 07960 601690
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location