WHISTLES
Online Partner Assistant
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Every exceptional customer moment starts with our people
At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles and Inside Story play a vital role in our success story and that story is only getting more exciting!
We are looking for an Online Partner Assistant to join Whistles in achieving our short, medium and long-term ecommerce objectives.
The Online Partner Assistant plays a key support role within the Online Partners team, ensuring the smooth coordination of product launches, data and imagery integrity, trade reporting, and partner website optimisation. This role is ideal for someone highly organised, commercially aware, and detail-oriented - with a passion for ecommerce and cross-functional collaboration.
What you'll do
- Manage and track data and imagery submissions for all partners, ensuring accuracy and deadlines are met.
- Own and maintain launch updates and tracking of the collections across partner websites.
- Liaise with photography and creative teams to ensure imagery meets partner specifications.
- Coordinate campaign and promotional imagery, ensuring assets are renamed, shared and filed correctly.
- Produce and send weekly performance reports, including visual trade and bestseller analysis.
- Conduct regular site walks to flag pricing errors, visibility gaps, missing content or inaccuracies.
- Support product uploads and launches across all partner websites.
- Set up and check promotions and price submissions, ensuring smooth execution.
- Collaborate with Merchandising, Buying, Ecommerce and Finance to resolve data and imagery queries.
- Reporting and recording all partner site coverage and managing a calendar of upcoming partner coverage.
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- Excellent Communication skills
- Confident building relationships with multiple stakeholders
- Well organised
- Able to work to deadlines
- Comfortable analysing reports and data
- Previous experience in a retail fashion environment and a basic understanding of merchandising would be beneficial but not essential.
What’s in it for you?
It's not just what you can do for us. Throughout We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Generous colleague discount up to 70%
- Up to 28 days holiday entitlement per annum
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service – unlimited access 24/7
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