Marks & Spencer
Online Planning Assistant Manager (12 month fixed term contract)
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Please note this role is a 12 month fixed term contract
What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
What you'll do
- Maintain and update core reporting frameworks, ensuring data accuracy, completeness and timely delivery across weekly, monthly and quarterly reporting cycles.
- Assist in preparing business performance packs, providing well-structured dashboards, commentary inputs and supporting analysis to highlight trends, risks and opportunities.
- Contribute to the ongoing improvement and simplification of reporting tools and processes to increase speed, efficiency and usability.
- Ensure reporting outputs are aligned to a single version of the truth and support teams across Online with clear, reliable performance insight.
- Work closely with commercial, trading and finance teams to gather data, validate results and ensure reporting supports wider commercial decision-making.
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Who you are
- Strong analytical capability and attention to detail.
- Ability to interpret data and translate findings into clear, simple insights.
- Competent in digital, online or commercial reporting tools (e.g., Excel, dashboards, BI platforms).
- Effective communicator, able to work collaboratively with multiple teams.
- Ability to manage deadlines, organise work effectively and maintain reporting accuracy.
- Demonstrates curiosity and willingness to learn, contribute and improve processes.
Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
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M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Our Ecommerce operation is dedicated to delivering the best ever, personalised shopping experience via M&S.com – getting our customers to the products they want, and quickly.
Now is a really exciting time to join us as we continue to turbocharge our transformation and become the number one online retailer.
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