CDW UK
Onsite Hardware Engineer (L2/3)
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Position Title:
Onsite Hardware Engineer (L2/3)
Location:
Southampton (SO31 7AY) - Onsite Monday to Friday (No remote/No hybrid)
Shift Pattern:
Onsite Monday to Friday (No remote/No hybrid)
Salary:
£35,000 - £40,000 + Benefits
Contract Type:
12 Month Fixed-Term Contract
CDW is recruiting for an experienced Onsite Hardware Engineer (L2/3) to support critical infrastructure systems at a major customer site in Southampton. This is a hands-on engineering role focused primarily on hardware diagnostics, maintenance, and repair across a diverse range of enterprise and legacy platforms supporting a highly critical operational environment. Working within the onsite CDW workshop and across multiple machine rooms, you will play a key role in maintaining the performance, reliability and availability of essential IT infrastructure.
What You'll Be Doing
- Providing onsite hardware support for enterprise infrastructure and bespoke systems.
- Diagnosing, repairing and maintaining IBM Mainframes, tape systems, storage arrays and server platforms.
- Supporting legacy and modern hardware including PCs, printers and custom-built systems.
- Applying electro-mechanical repair techniques and soldering skills to specialist equipment.
- Troubleshooting and resolving hardware faults within critical operational environments.
- Building strong relationships with customer stakeholders and attending technical meetings.
- Following and improving documented processes and contributing to technical knowledge sharing.
- Working independently while collaborating with wider engineering and support teams.
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What We're Looking For
Essential Experience
- ✅ Hardware repair and maintenance experience within enterprise environments
- ✅ Knowledge of one or more of the following:
- IBM Mainframes (9672, 2003, 2066, 2096)
- IBM Tape Systems (3490, VTS, 3590)
- EMC DASD Storage
- STK DASD Storage
- ✅ Strong fault-finding and troubleshooting skills
- ✅ Experience working within critical or high-availability environments
- ✅ Excellent communication and customer-facing skills
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Desirable Experience
- IBM PSeries Servers
- HP ProLiant Servers
- Dell and Sun Server platforms
- PC hardware repair and custom builds
- Dot Matrix and Laser Printer support
- Electro-mechanical repair experience
- Soldering and component-level repair skills
- AIX, HP-UX or related infrastructure knowledge
Technologies & Equipment Supported
Enterprise Infrastructure
- IBM Mainframes: 9672, 2003, 2066, 2096
- IBM Tape Systems: 3490, VTS, 3590
- EMC DASD Storage
- STK DASD Storage
- IBM PSeries Servers
- HP ProLiant Servers
- Dell and Sun Servers
Client Devices
- Lenovo ThinkStation
- IBM PS2
- Dell, HP, Compaq and Sun PCs
- Custom-built systems
- Dot Matrix and Laser Printers
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