Delivery, resilience, and security

• Own complex multi-squad initiatives, managing dependencies, operational readiness, and safe implementation.
• Balance immediate delivery with platform health, technical debt, reliability, and cost efficiency.
• Provide senior technical leadership during major incidents and drive preventative improvements.
• Ensure designs meet the security, audit, availability, and recovery requirements of a tier-one financial institution.

Leadership and influence

• Coach senior and lead engineers in system design, decision-making, and architectural thinking.
• Represent the platform in governance, design reviews, and vendor engagements.
• Build alignment through clear communication and sound technical judgment.

Why join us?

We're transforming at pace. Investing billions in our people, data, and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey.

What we're looking for?

• Extensive experience designing, building, and operating OpenShift or Kubernetes platforms at scale in private or hybrid cloud environments.
• Deep knowledge of platform internals, lifecycle management, networking, storage, security controls, and integration patterns.
• A proven record of setting architectural direction and engineering standards across multiple teams or platform domains.
• Strong systems thinking and the ability to assess complex distributed platforms and long-term trade-offs.
• Expertise in secure-by-design and resilience engineering within regulated, high-availability environments, including audit, compliance, and recovery requirements.
• Experience driving infrastructure automation, standardisation, and modernisation through Infrastructure as Code and CI/CD.
• A focus on reliability, reduced operational toil, and safe self-service for application teams.
• Experience shaping Agile delivery across squads, using Jira to manage epics, dependencies, progress, risks, and constraints.
• The ability to balance strategic change, BAU, risk reduction, and innovation across concurrent workstreams.
• Strong leadership through influence and the ability to communicate technical strategy, risk, and trade-offs to technical and executive audiences.

And any experience of these would be great

• Enabling AI/ML workloads on Kubernetes, including data pipelines, GPU scheduling, model serving, and governance.
• Designing Kubernetes-native serverless or event-driven platforms and safe consumption models.
• Applying SRE practices such as error budgets, resilience testing, progressive delivery, and platform observability.
• Influencing vendor roadmaps and strategic technical relationships.
• Building engineering communities through mentoring, documentation, and technical forums.
• Designing for cost transparency, capacity planning, and long-term operational efficiency.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity, and inclusion, supporting our customers, colleagues, and communities, and we're committed to creating an environment in which everyone can thrive, learn, and develop.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you'll learn and thrive? Apply today and find out more.