APM Monaco
Operation Associate - Full-Time - London Selfridges
London
Posted about 13 hours ago
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We are looking for a full-time Operation Associate to support our team at Selfridges in London!
Contract Date: December 7 through January 11
Welcome & Client Experience
- Welcome clients and settle them in to offer a warm experience from the moment they enter the boutique
- Offer the coffee and chocolate service to punctuate the visit
- Prepare gift wrapping with care
- Manage the queue and ensure a smooth client flow, especially during busy periods
Coordination & Sales Support
- Assist sales advisors throughout the sales process, so they can focus fully on the client relationship
- Coordinate with the sales team to identify clients who need priority assistance
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Boutique Operations
- Ensure restocking on the shop floor
- Carry out back-and-forth trips between the stockroom and the boutique as needed
- Take part in receiving and storing merchandise
- Prepare products when necessary
- Contribute to the general upkeep of the boutique: tidiness, cleanliness, presentation
Visual Merchandising
- Help maintain the boutique's visual merchandising standards
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Standards
- Comply with APM Monaco's procedures and standards
Candidate Profile
- You love APM Monaco!
- You have a strong sense of service and excellent interpersonal skills
- You are organised, responsive and enjoy working as part of a team
- You are comfortable in a premium/international environment
- A good level of English is appreciated, depending on the location
- You are available for the full duration of the contract
- You are agile and know how to show flexibility when needed
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Skills
Customer Service
Interpersonal Skills
Visual Merchandising
Stock Management
Gift Wrapping
Queue Management
Sales Support
Organization
Responsiveness
Teamwork
Communication
Location