JAC Recruitment
Operation Coordinator
London
£32k/yr
Posted about 13 hours ago
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Japanese Food Company
Operation Coordinator
Location: South London onsite only
Salary: up to 32K GBP
Working hours: 11:00-20:00
Responsibilities include:
- Route planning on a daily and regularly scheduled basis, for a fleet of approximately 20 vehicles
- Delivering around 200+ orders per day
- Optimising route efficiency by analysing destinations, vehicle weights, driver hours, and customer requirements
- Paying due attention to speed limits, achievable schedules, and/or journey times
- Organising alternate delivery arrangements where needed, for example by third-party transport partners or minicabs
- Communicating routes to drivers and giving special delivery instructions as needed
- General support working closely with the operations team covering Compliance, Driver debrief, dealing with customer queries and discrepancies
- Performing any other reasonable management requests as needed
- Support the Operations team with compliance activities, driver debriefs, and resolution of customer queries or delivery discrepancies.
- Maintain accurate operational records and documentation in line with company procedures and audit requirements.
- Work collaboratively with Fish Production teams and warehouse to ensure alignment with transport and operational plans.
- Interact with colleagues, drivers, customers, and partners at all times in a courteous and professional manner.
- Carry out any other reasonable duties or management requests in line with the needs of the business.
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Skills And Qualifications
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- Prior experience in transport route planning preferable but not essential
- Good knowledge of UK geography and roads
- Understanding of HGV/van operations and legislation preferable (OLAT or similar)
- Good verbal and written communication skills
- Can work cohesively within an existing and growing team
- Can learn new processes efficiently and follow procedures thoroughly
- Good phone manner, good interpersonal skills
- Flexible and adaptable approach
- Ability to multi-task in a fast-paced environment
- Good computer skills and familiarity with Microsoft Office (Excel, Word, Outlook)
- Experience of Delivery Routing System such as Paragon is a big advantage
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Skills
Route Planning
Logistics Optimization
UK Geography
HGV/Van Operations
Communication Skills
Microsoft Office
Paragon
Multi-tasking
Interpersonal Skills
Compliance Management
Location