BSS LSE Region
Operational Administrator
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Operational Administrator - National Admin
Location: Home & Magna Park, Lutterworth
Position Type: Permanent & FTC
Contract Type: Full Time
Hours of work: 37.5 hours/week - Monday to Friday to cover 07:00am to 5:00pm
The Travis Perkins Group are the UK leader in the building materials and home improvement markets. Recognised as one of Britain’s Top Employers since 2010.
BSS is one of the family of businesses within the Group, with 50+ branches around the country. We have an exciting opportunity for the right candidates to join our new National Admin Centre - are you interested?
We currently have a full-time vacancy for an Administrator at our National Administration Department. This is a hybrid role where you will work remotely from home and in our BSS Magna Park based in Lutterworth, which we service all BSS branches throughout England, Wales, Northern Ireland & Scotland.
Reporting to a Senior, you will be trained to be multi-skilled for:
- Raising branch paperwork as part of the customer returns process
- Coordinating with branches to help resolve query actions
- Issuing credits to speed up customer query resolution
- Providing copy documents to customers where required
- Effectively supporting the branch network, to increase operational efficiency
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To Be Successful
Your attention to detail and problem-solving skills will be to a high standard. You will be organized with the ability to plan your workload, have an aptitude for figures, good IT skills, especially using spreadsheets.
- At least C grade GCSE in English and Maths
- Possess excellent customer service skills and can naturally generate relationships both locally and remotely
- Highly motivated; must have the desire to make things happen on time
- Be willing to help others, to work as part of an effective and communicative team
We are looking for self-motivated individuals with good communication skills and with the ability to work well under pressure on their own and as part of the team. You may work across all of our existing teams as required, so a flexible and positive attitude towards your work is essential.
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Despite our size, we have the values of a family-run business and the mindset and ambition of a forward-thinking FTSE 100 Company. We offer our employees access to extensive career opportunities across our leading businesses operating nationwide. If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full benefits package and a salary that grows with you as you grow in our business.
Building better communities
Our businesses span the trade, home improvement and DIY markets, and our aim is to offer the best for our employees, customers, suppliers, and the communities around us, which helps bring our strategy to life.
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