Optima Health (OH&W)
Operational Data Analyst
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Job Title: Operational Data Analyst
Location: Homebased with travel to Glasgow
Salary: £45,000 to £50,000 based on experience
Contract Type: Permanent
Hours: 37.5 hours per week, Monday-Friday
Right to live and work in the UK is required for this role.
Successful candidates will be required to undergo a vetting process.
Role Summary
The Operational Data Analyst delivers high-quality data management, reporting, and analytical support to the Operations Directorate, with a strong focus on operational and customer needs. The role involves producing KPI and compliance reports, handling data requests, and ensuring data accuracy, while identifying opportunities to streamline processes and support automation. Acting as a key data partner, it provides insights to support performance analysis, operational initiatives, and data-driven decision-making in collaboration with IT and stakeholders.
Main Duties And Responsibilities
- Produce bespoke reports (e.g. KPI, compliance, invoicing) and develop dashboards/visualisations to support decision-making
- Perform manual data processing (e.g. joiners/leavers, data updates, customer data feeds) and reconcile supplier invoices to ensure data accuracy
- Identify and implement process improvements, including opportunities for automation, and define requirements for the MI team
- Act as a key data contact for operational projects, providing analysis on performance, efficiency, case flow, and supporting business cases and outcome modelling
- Collaborate with IT and stakeholders to access, prepare, and utilise data from multiple sources
- Recommend and develop sustainable, long-term reporting solutions while improving existing reporting processes
- Maintain clear documentation for data and reporting activities and support the central MI team with requests and ad hoc tasks
Experience, Skills And Knowledge Required For The Role
- Data Analysis & Visualization: Expert in Power Query (Excel) and Power BI—able to clean, combine, and transform data from multiple sources, and create interactive dashboards that tell a clear story.
- Analytical & Problem-Solving Skills: Able to analyze complex information, spot trends, identify opportunities, and construct logical, persuasive recommendations.
- Influencing & Communication: Skilled at presenting complex quantitative and qualitative data clearly, to engage, influence, and gain buy-in from stakeholders at all levels.
- Continuous Improvement & Change Advocacy: Proactively identifies process improvements, champions positive change, and supports organizational growth.
- Attention to Detail & Accuracy: Ensures reports and documentation are precise, meaningful, and fit for purpose.
- Collaboration & Relationship Building: Builds strong, trust-based relationships across teams, fostering a collaborative working environment.
- Resilience & Proactive Mindset: Responds constructively to setbacks, maintains focus under pressure, and drives solutions forward.
- Microsoft Office Proficiency: Confident in Excel and other Microsoft Office tools for reporting, analysis, and presentation.
- Enthusiasm & Growth Mindset: Maintains a positive attitude, embraces challenges, and is committed to continuous learning.
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What We Can Offer You
- 25 Days Annual Leave + Bank Holidays
- Buy and Sell Holiday Scheme
- Life Assurance
- Pension Scheme
- Health Cash Plan
- Volunteer Days
- YuLife Employee Benefits Platform
- Save As You Earn Scheme
- Eye Test Vouchers
- Flu Vaccination Scheme
- Cycle to work scheme
- Clinical Training Academy
- Paid CPD Days
- Professional Registration Fees Paid
- RAVE Awards
- Employee Assistance Programme
- Right to Request Flexible Working From Day 1
About Us
Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.
At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.
Together, We Live Our Values
- One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued.
- Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value.
- Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smarter, more flexible approaches that help our people thrive both professionally and personally.
- Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
INDOP2
All salaries are displayed as Full Time Equivalent (FTE)
Documents
- [JD0513 Operational Data Analyst.pdf](114.53 KB)
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