NSFT Jobs
Operational Lead
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Operational Manager
At NSFT, we consider it is vital that we better serve the needs of people with complex psychosis. We are excited to launch our new Intensive and Assertive Service that will provide intensive, person-centred care in the community support to individuals living with a psychotic illness across Norfolk and Suffolk.
We are looking to recruit a dynamic, enthusiastic and passionate individual in the role of Operational Manager to manage the service. This is a unique opportunity to support with the implementation and development of a specialist team that will provide invaluable care to service users who struggle to engage with traditional services.
The role will require you and the team to work collaboratively with patients, carers, internal teams and wider system partners, including the VSCE organisations who will be part of the core team. You will need to have a positive and creative attitude towards innovation and changes and embrace a flexible approach to quality improvement.
You will value continuing professional and practice development, service improvement and evaluation and the development of meaningful outcomes with our service user population.
Key Responsibilities
- Lead a community-based, recovery-orientated mental health team ensuring that all resources, including staff, are used and monitored effectively while remaining within an agreed budget.
- Actively participate in planning and developing the team, to provide service users with a person-centred approach relevant to their needs and a recovery focus.
- Exercise your own judgement in complex situations relating to service delivery or organisational matters and have a high level of autonomy day to day to make the necessary decisions.
- Foster effective links and partnerships, both internally and externally, to deliver safe care to a cohort of patients with many complex health and social needs.
- To actively monitor performance, quality, safety and service development within their service areas, in line with Locality and Trust-wide policies and protocols.
- Lead and support strategic and operational planning for specialist service areas within the locality.
- Ensure effective day-to-day management of operational and clinical services.
- Provide strong leadership to deliver high-quality, inclusive, and patient-centred services.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The base location for this role will be flexible due to it being a Trust wide service, with hub and spoke locations across both counties.
About Us
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Contact Information
For further details / informal visits contact:
- Name: Vanessa Wragg
- Job title: Associate Director of Operations
- Email address: Vanessa.Wragg@nsft.nhs.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location