DWP Digital
Operational Management Information Developer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
DWP. Digital with Purpose.
Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK.
Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Strong analytical skills with the ability to interpret and analyse complex operational data.
- Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight.
- Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives.
- Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations.
- Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders.
- Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You and your role
As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK.
- You'll work in our Working Age Data and Performance Team - at the heart of DWP's Digital Transformation Group - providing analysis and performance reporting that drive continuous improvement across Working Age services.
- You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making.
- By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services.
- You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, and influence decisions through evidence-based analysis. You'll lead analytical projects and communicate findings clearly to both technical and non-technical audiences.
- This is an exciting opportunity to join a high-profile team where your work will directly contribute to improving customer outcomes, increasing efficiency and supporting strategic priorities across the Department.
Details. Wages. Perks.
- Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).
- Pay: We offer competitive pay for this role of up to £45,065.
- Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £11,232 per year.
- Holidays: A leave package starting at 24 days rising to 26 days after one year and 31 days over time. You can take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We have a broad benefits package built around your work-life balance which includes:
- Time off volunteering and charitable giving
- Be your authentic self at work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket
- Professional development and career progression opportunities
And we have an award-winning environment and culture:
- 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable, so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs.
- Interview: A single stage interview online.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location