Public Health Wales
Operational Manager

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Job Description
This post forms part of Health Protection Division which aims to provide public health protection services to the population of Wales. These services include, but are not restricted to, Surveillance and Vaccine Programmes, Sexual Health, Prisons, Substance Misuse, Environmental Public Health and Health Protection Team, amongst others.
The post holder will support the effective operational delivery of an All-Wales Health Protection service, primarily working with the Communicable Disease Surveillance Centre and Vaccine Preventable Disease Programme. The role involves ensuring the smooth day-to-day operation of systems and services, maintaining efficient processes, and supporting programme delivery.
Responsibilities
- Supporting colleagues
- Line managing staff
- Leading projects to ensure systems and processes align with governance requirements
- Contributing to developing and implementing new ways of working
- Applying continuous improvement principles to enhance efficiency and service quality
This is a varied and fast-paced role within a period of organisational change, requiring the ability to support staff through transition while maintaining safe and effective delivery of essential services.
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Requirements
- Experience in operational management, team leadership, performance management, and project delivery
- Strong leadership, organisational, and problem-solving skills
- Proven ability to respond effectively to changing priorities and unexpected demands
The role may require travel across Wales and the UK.
About Us
We are Public Health Wales – the national public health organisation in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.


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We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
Benefits and Application
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
For further details / informal visits contact:
- Name: Abdul Rehman
- Job title: Senior Service Manager
- Email address: abdul.rehman@wales.nhs.uk
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