Greater Manchester Mental Health NHS Foundation Trust
Operational Manager

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About the Role
This is an exciting opportunity to join our recently formed group of early interventions services across the GM area.
Our services currently support service users from the age of 14 up to 65 years of age, and cover Wigan, Bolton, Salford, Trafford and North/Central and South Manchester.
This is an exciting opportunity for someone wishing to step into a more senior operational role, and to gain experience during a positive time of change and development for our services.
Role Responsibilities
As part of this role you will have access to regular support and supervision to guide you through this experience and you will have the opportunity to bring new ideas and innovations to our new network of services.
Although we envisage that the hours of this role will be within a Monday to Friday working week, we are happy to discuss options for flexible working.
The post holder will work closely with the clinical services manager, operational managers, and the quality and safety lead for the services on a day-to-day basis and take responsibility for a group of services within the current portfolio along with the other operational manager.
The identified group of services will be North Manchester EIT, Central Manchester EIT, South Manchester EI and citywide services. This will be based between Chorlton House and Central Park, however this may be subject to change dependent on service need, and the post holder will be expected to provide operational cover to all of the EI EDIT services as required.
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Role Duties
The Operational Manager will be responsible for the operational and financial management of identified defined service areas, which may include wards, teams and work streams within the specialist service network. He/she will be visible and accessible to staff and service users acting as a role model and champion for recovery and change.
The Operational Manager will ensure that care of the highest standard is delivered and maintained within their identified areas. This will be achieved through the setting and monitoring of key performance standards and ensure the development of the workforce.
The Operational Manager will work closely and collaboratively alongside clinical partners in the service.
The post holder will ensure all interventions and care is delivered and maintained with the needs of patients/service users being central to service provision and development.
The post holder will deputise for the Clinical Manager / Service Manager and cover in their absence, reporting through to the Head of Operations.
About Greater Manchester Mental Health (GMMH) Foundation Trust


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Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Contact Information
For further details / informal visits contact:
- Name: Suzanne Parker
- Job title: Clinical Services Manager
- Email address: suzanne.parker@gmmh.nhs.uk
For an informal discussion about the role please email: suzanne.parker@gmmh.nhs.uk
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