HM Revenue & Customs
Operational Model Improvement Manager
United Kingdom
Posted about 19 hours ago
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Operating Model Improvement Lead - 3 month contract
Key Responsibilities
- Lead organisation design projects to develop operating models that deliver tangible business and cultural outcomes.
- Use design and consultancy skills to lead others through the design process, from contracting, through analysis and design, to implementation and evaluation.
- Design and deliver organisation development interventions to increase organisational efficiency and embed the desired culture and behaviour change.
- Provide direction/strategic guidance, within relevant business/programme frameworks and in line with HMRC strategic objectives.
- Work at organisational, business and directorate level alongside senior leadership teams to develop organisational effectiveness.
- Lead multi-disciplinary project teams to design and deliver OD&D outcomes.
- Possess the ability to think creatively when problem solving and to translate complex matters simply and effectively to stakeholders.
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Essential Criteria
- Experience of leading complex and/or high-profile OD&D interventions. We are particularly looking for talented individuals with well-developed Organisation Design and Development skills.
- Practical experience of handling senior stakeholders in a high-profile change environment.
- Understanding of large, complex organisations and how their business areas operate as a system.
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