Standard Life plc
Operational Readiness and Enablement Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
Job Type
12 Month Fixed Term
Location
Edinburgh. All our roles are open to part-time, job-share, and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.
Salary
Up to £52,700 dependent upon experience plus an indicative bonus range of 8% to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days, and much more.
Closing Date
17th September
Who are we?
We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.
Life today is increasingly complicated, uncertain, and unpredictable. People move through different careers, face unexpected moments, and navigate important choices. We offer our colleagues flexibility, trust, and benefits that work for whatever life brings. In return, we expect curiosity, connection, accountability, and high standards. We make room for what matters - so you can bring your best, every day.
The role
You will join our Enhanced Services Change Team, leading the people and operational change required to deliver new telephony capabilities across a cross-functional organization. You’ll ensure delivery within scope, time, budget, and quality, while shaping and implementing an effective change and adoption approach. You’ll build strong relationships across the business, including Operations, Technology, Communications, and Training, to ensure the new capabilities are successfully embedded, adopted, and sustained.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You will be responsible for leading the end-to-end change and business readiness approach for the rollout of new telephony capabilities. This includes scoping projects, defining objectives, deliverables, and success measures, producing clear, high-quality documentation (plans, risks, actions, decisions), managing stakeholders, and keeping sponsors informed throughout the project.
Operate within governance frameworks to track risks and issues, applying and sharing change management tools and best practices. You will also lead or support continuous improvement initiatives, drive stakeholder engagement, readiness, training, adoption, and transition into business-as-usual, using agreed measures and feedback to confirm the change is embedded effectively.
What We’re Looking For
- Proven experience leading people-focused technology-enabled change, involving the delivery and adoption of new telephony capabilities
- Strong track record of embedding change across multiple functions, including stakeholder alignment, training, adoption, and transition to business-as-usual
- Strong communication and stakeholder engagement skills along with ability to manage conflicting priorities and guide diverse teams
- Ability to work closely with technical and operational teams, constructively challenge delivery plans, and keep customer and colleague outcomes at the center of decision-making
- Ideally have APMG Change Management or similar qualification (Agile, PRINCE2, Lean) and familiarity with Agile and Waterfall methodologies
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We Want To Hire The Whole Version Of You
We are committed to ensuring that everyone feels accepted and welcome. Applicants from all backgrounds are encouraged to apply. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We’re reviewing applications as they come in, so apply early to avoid missing out.
Find Out More About Working At Standard Life
- Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
- Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills