M Group Technology & Communications
Operational Support Coordinator
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Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
- Mobile networks where we keep the country connected through the survey, design, installation and maintenance of private 5G networks, small cells, supporting Smart Cities & Connected infrastructure.
Want to come and be a part of it?
Based at our office in Diseworth (Hybrid), we’re looking for an organised and proactive Operational Support Coordinator to join our growing Mobility Projects team. You'll be part of a friendly, supportive team that prides itself on delivering exceptional results while continuously looking for ways to improve. This is a fantastic opportunity for someone who enjoys variety, thrives in a fast-paced environment, and wants to build a career within project delivery. We'll provide the support, training, and opportunities you need to develop your skills and progress your career as we continue to grow.
What will you be doing?
As an Operational Support Coordinator, you'll play a key role in supporting the successful delivery of our projects by keeping processes, documentation, and schedules running smoothly. You'll work closely with the wider team to prepare and manage site access requests, permits, project documentation, trackers, and reports. You'll help coordinate handover activities, maintain accurate project records, and ensure key information is captured and communicated effectively. No two days will be the same, and you'll be an essential part of ensuring projects are delivered safely, efficiently, and to the highest standards.
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What you'll bring?
You'll be a highly organised individual with previous administration or coordination experience and a keen eye for detail. You'll be comfortable managing multiple priorities, adapting to changing demands, and working to deadlines without compromising quality. Strong communication skills and a collaborative approach are essential, as you'll build effective working relationships across the business. You'll have good IT skills, particularly across Microsoft Office applications including Excel, and you'll enjoy solving problems and finding ways to improve processes. Experience within mobile telecoms or infrastructure environments would be advantageous, as would familiarity with Site Tracker, but most importantly you'll bring a positive attitude, a willingness to learn, and a commitment to delivering excellent support to the team.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
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- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend - get rewarded for introducing people to us!
About Us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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