G4S Care and Rehabilitation Services

Oakhill Secure Training Centre, Milton Keynes, MK5 6AJ

Salary: £31,034.64 per annum

Permanent, Full Time (40 hours per week)

Benefits: Company Pension, free on-site parking, uniform, on-site canteen, access to High Street Shop discounts, and ongoing training and development.

At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody.

Oakhill Secure Training Centre works closely with the Youth Custody Services to ensure that its regimes and designs reflect best practice in residential care to prevent offending.

An excellent opportunity has become available to join part of the Security Team as an Operational Support Officer to coordinate the movement of staff, trainees and visitors around the centre.

Key Responsibilities

• Coordinate and control the movement of staff, trainees and visitors around the premises to ensure they arrive at the correct destination safely and securely and in a timely and efficient manner.
• Issue, receive and record equipment allocated to staff as they come on and go off duty to maintain records of staff on site and equipment issued.
• Screen all staff, vehicles, occupants of vehicles, visitors, trainees and property on access or egress, to ensure the security of the Centre is maintained.
• Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is effected.
• Receive and greet internal and external visitors during evenings and weekends to ensure they receive a suitable welcome and are dealt with promptly.
• Answer and screen internal and external telephone calls during evenings and weekends, to ensure they are directed to the correct point of contact or messages are taken and passed on to the appropriate person for action or response.
• Monitor and operate CCTV cameras and radio network in line with relevant procedures to maintain the Centre’s security.
• Maintain the safety, security and welfare of young people in secure environments.
• Provide information to support decision making.
• Communicate effectively with people.
• Ensure your own actions reduce risks to health and safety.
• Protect yourself from the risk of violence at work.
• Search vehicles, individuals, premises and surrounding areas.
• Promote people’s equality, diversity, rights and responsibilities.
• Contribute to the development and effectiveness of work teams.