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Operations & Stock Control Administrator
We are seeking a highly organised and detail-oriented Operations & Stock Control Administrator to join our team. This is a varied role combining customer order processing, stock control, administration, reporting, and customer service responsibilities.
The successful candidate will play a key role in ensuring customer orders are processed accurately, inventory records remain up to date, and operational data is maintained to a high standard. This position would suit an experienced administrator with strong Excel skills and a proactive approach to problem-solving.
Key Responsibilities
Customer Orders & Administration
- Process customer orders accurately and efficiently.
- Enter and maintain customer and order information within company systems.
- Prepare and distribute order confirmations and supporting documentation.
- Liaise with customers regarding orders, deliveries, and general enquiries.
- Provide administrative support to the Operations Director and wider team.
- Maintain organised and accurate records and filing systems.
Stock Control & Inventory Management
- Review and approve stock transactions.
- Monitor stock movements and investigate discrepancies.
- Perform regular cycle counts and stock reconciliations.
- Assist with annual stock takes.
- Ensure inventory records remain accurate and up to date.
- Work closely with warehouse and production teams to maintain stock accuracy.
- Support continuous improvement initiatives within stock control processes.
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Reporting & Data Management
- Maintain operational spreadsheets and databases.
- Produce stock and operational reports using Microsoft Excel.
- Monitor key performance indicators and data accuracy.
- Analyse operational information and provide support for management reporting.
- Ensure records are maintained in line with company procedures.
Customer Service & Communication
- Deliver professional and responsive support to customers and colleagues.
- Build and maintain positive relationships with customers and suppliers.
- Communicate effectively with warehouse, production, sales, and management teams.
Essential Skills & Experience
- Previous administration experience within an office environment.
- Excellent organisational and time management skills.
- Exceptional attention to detail.
- Strong Microsoft Office skills, particularly Excel and Outlook.
- Good numerical and data entry skills.
- Ability to prioritise workload and manage multiple tasks effectively.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proactive approach to problem-solving.
Desirable Skills & Experience
- Experience within stock control, inventory administration, logistics, warehouse, manufacturing, or distribution environments.
- Experience carrying out stock reconciliations and cycle counts.
- Experience producing reports and analysing operational data.
- Familiarity with ERP or stock management systems.
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Personal Attributes
- Reliable, trustworthy, and highly organised.
- Strong analytical mindset with excellent attention to detail.
- Professional and customer-focused.
- Positive and adaptable attitude.
- Self-motivated with a willingness to learn.
- Able to work accurately under pressure and meet deadlines.
- Team player with a collaborative approach.
What We Offer
- Competitive salary.
- Supportive and friendly working environment.
- Opportunities for training and development.
- Long-term career progression within a growing business.
If you are an organised administrator with strong Excel skills and a passion for accuracy, we would love to hear from you. Apply today to join our team and play an important role in supporting both operational efficiency and excellent customer service.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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