EDClass Ltd
Operations and Examinations Manager (EDExams)
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Job Description: Operations and Examinations Manager (EDExams)
Location: Dinnington, Sheffield
Contract Type: Full-time, Permanent
Reports To: Senior Leadership Team
Salary: £36,500 + growth bonus
About EDExams And The Opportunity
EDExams is a secure, state-of-the-art online examination, invigilation, and diagnostic assessment ecosystem engineered to empower institutions worldwide. Our platform provides a fully managed, end-to-end digital testing environment that upholds absolute integrity, security, and operational efficiency while delivering an intuitive, stress-free experience for candidates, assessors, and administrators alike.
This role represents a truly unique opportunity within our organisation: while EDClass actively educates, mentors, and prepares learners through their Functional Skills and GCSE learning journeys, EDExams steps in to finalise and close that critical cycle—delivering the formal assessments, diagnostic milestones, mocks, and final high-stakes examinations.
As our Operations and Examinations Manager, you will hold complete accountability for the entire examination and assessment lifecycle, ensuring absolute compliance with JCQ regulations, Functional Skills standards, and awarding organisation criteria. You will be at the forefront of administering, proctoring, and offering dedicated support on our brand-new platform. As we scale, this new platform is evolving into a deeply client-facing solution, placing sophisticated administrative autonomy, transparent real-time monitoring, and bespoke controls directly into the hands of our clients.
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The entire assessment ecosystem is delivered totally online and remotely, with the core operational engine, leadership, and quality assurance centrally anchored from our headquarters in Dinnington, Sheffield.
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Understanding Client And Assessment Requirements
Central to this role is the ability to deeply understand, interpret, and operationalise the diverse assessment and regulatory needs of our clients:
- Bespoke Client Scoping: Engage directly with institutional leaders, awarding organisations, test centres, and employers to evaluate their operational workflows, timetable constraints, cohort volumes, and technical infrastructure.
- Assessment Specification Analysis: Thoroughly deconstruct syllabus and specification guidelines across diverse disciplines—ranging from linear written papers and practical task criteria to multiple-choice knowledge tests—ensuring testing setups mirror the intended assessment objectives.
- Access Arrangements and Reasonable Adjustments: Interpret candidate medical and educational evidence to configure bespoke access arrangements (e.g., extra time, digital reader/scribe provisions, coloured overlays, supervised rest breaks) strictly adhering to regulatory guidelines.
- Tailored Platform Deployment: Translate institutional needs into tailored assessment sessions on our brand-new platform, configuring white-label branding, custom question types, bespoke proctor-to-candidate ratios, and cohort-specific security thresholds.
- SLA Alignment and Client Consultation: Act as the consultative expert, ensuring client Service Level Agreements (SLAs) match qualification compliance realities while providing practical, stress-free solutions for both administrators and candidates.
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