What You'll Do

• Take ownership of the initial Hub launches and turn them into a measurable, repeatable growth model.
• Build and manage the journey from awareness and registration through engagement, commercial opportunity and long-term value.
• Work with local authorities, BIDs, clients and strategic partners to ensure agreed commitments actually translate into delivery.
• Identify and develop commercial opportunities arising from the Hub, existing clients, partners and wider networks.
• Turn business priorities and ideas into clear execution plans — and make sure they happen.
• Establish KPIs, dashboards, reporting and management disciplines that provide genuine visibility over performance.
• Coordinate employees, developers, contractors, partners and external specialists.
• Identify bottlenecks, challenge underperformance and resolve problems quickly.
• Improve processes across the business and reduce unnecessary manual administration.
• Use AI, automation, CRM and technology to make the business more efficient, scalable and intelligent.
• Help build systems and processes that reduce dependency on knowledge currently held by the CEO.
• Work directly with the CEO on commercial priorities, growth opportunities and the future development of the business.
• Personally step in and execute when resources are limited — whether that means producing a campaign, analysing data, contacting a partner, fixing a process or getting a project over the line.

About You

We're much more interested in what you have built, improved and delivered than your job title or sector background.

You may have worked in a scale-up, founder-led SME, SaaS or technology business, consultancy, professional services firm, commercial operation or another entrepreneurial environment.

You are likely to be someone who:

• Has significant experience taking ownership of complex business priorities.
• Is commercially minded and naturally thinks about customers, revenue, conversion and growth.
• Can move comfortably between strategy and detailed execution.
• Doesn't require a large team or established infrastructure to get things done.
• Can create structure where very little currently exists.
• Uses data and KPIs to understand what's working and what isn't.
• Is comfortable challenging a founder or senior leader constructively.
• Can communicate credibly with CEOs, senior clients, local authorities and strategic partners.
• Understands customer journeys, CRM and commercial pipelines.
• Is comfortable with technology and actively interested in AI and automation.
• Is numerate, analytical and attentive to accuracy.
• Is comfortable with ambiguity and changing priorities.
• Takes responsibility for outcomes rather than simply completing assigned tasks.

Experience in sustainability, procurement, SaaS, membership platforms, partnerships or local government would be useful, but is not essential.

The Opportunity

This is a permanent position, initially three days per week.

The first three months will form the probationary and mobilisation period, during which the immediate priority will be launching and proving our initial Hub programmes and establishing the operating model around them.

For the right person, however, we see considerable potential for the position to develop. As Beyond grows, the role could expand in days, responsibility and seniority, with increasing ownership across operations, commercial performance, systems, people and business growth.

We're therefore interested not only in someone who can do the job we need today, but someone with the capability and ambition to grow with the business.

What Success Looks Like

Within the first 90 days, we would expect you to have taken meaningful ownership away from the CEO, successfully mobilised our initial Hub programmes, established clear performance measures, identified what is and isn't working and begun turning the approach into a repeatable model.

Longer term, success means helping build a business that is more scalable, more commercially disciplined, more systemised and progressively less dependent on its founder.

We are looking for someone who can be given an important objective and:

• Work out how to achieve it, challenge the approach where necessary, build the system around it and make sure it gets done.