JDT UTILITIES Ltd
Operations and QMS Manager
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Operations and QMS Manager
Line Manager: Head of Power
JDT Group: Power
JDT Salary Band: 4
Job Purpose
Accountable to the Head of Power for the operational planning, coordination, and readiness of ICP projects, alongside the management of the Integrated Management System. This role involves the strategic oversight of quality, health, safety, and compliance across the business, including NERS and ISO standards. The objective is to ensure that projects are delivered safely, efficiently, on time, and to the required quality standards, promoting a culture of continuous improvement and accountability.
Mandatory Qualifications / Competencies
- SHEA Power
- Significant ICP, DNO or Utility Infrastructure Experience in Ops planning, programme management, and resource coordination.
- Strong Understanding of NERS and ICP ops requirements.
- NRSWA Supervisor
- Strong Knowledge of ISO 9011, 14001, and 45001
- NEBOSH General Certificate
- Internal Auditor Qualification
- Full UK Driver Licence
- Strong commercial awareness
- Competent User of planning tools/software
Non-Mandatory but Desirable
- Lead Auditor qualification.
- SMSTS.
- IOSH Managing Safely or equivalent.
- NRSWA Supervisor qualification.
- APM or equivalent project management qualification.
- Temporary Works awareness.
- Street Works Supervisor qualification.
- Experience of HV and LV distribution networks.
- Experience managing operational control centres or planning teams.
- Knowledge of GIS or utility asset management systems.
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Key Responsibilities
- Develop and maintain the operational delivery programme across all ICP projects, leading weekly planning meetings, and ensuring works are fully planned and operationally ready before mobilisation.
- Coordinate labour, plant, materials, and subcontractor requirements, working closely with the Senior Delivery Manager to balance workloads.
- Oversee street works permitting, ensuring permits and notices are secured before commencement to prevent delays.
- Manage, mentor, and support the professional development of the Programme Manager and planning function where applicable.
- Maintain and manage the Integrated Management System to ensure compliance with ISO 9001, ISO 14001, ISO 45001, and NERS standards, alongside maintaining relevant competency, training, and accreditation records.
- Lead internal audits, coordinate external client and DNO audits, and monitor NCRs, CAPAs, and corrective actions.
- Promote a positive health, safety, and environmental culture, ensuring compliance with all relevant legislation and CDM regulations.
- Review RAMS, procedures, and operational documentation, whilst undertaking site inspections, safety audits, and supporting incident investigations.
- Maintain NERS accreditation readiness and ensure adherence to DNO, IDNO, and client specifications.
- Provide technical, operational, and compliance support to the delivery teams throughout the project lifecycle, including delivering safety briefings and supporting competency assessments.
- Work with the Commercial Manager to align operational plans with project budgets, assess the impact of programme changes, and monitor operational, quality, safety, and compliance KPIs.
- Analyse performance trends to identify root causes, implement continuous improvement opportunities, and produce regular management reports.
- Attend internal, client, and Local Authority planning and coordination meetings as required to represent JDT safety and compliance standards.
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The Package
- Salary: £55,000 to £60,000 per annum (dependent on knowledge, skills, and experience).
- Transport: Company Car, branded van, or a car allowance option.
- Holiday: 25 days holiday plus 8 UK public holidays.
- Pension: Company pension scheme with employer contributions.
- Benefits: Enhanced Family Friendly policy, Company Sick Pay (where eligible), Employee Assistance Programme, and Study Support.
- Environment: On-site parking and a commitment to a diverse and inclusive working environment.
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