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Operations Apprentice
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Delamode Nidd Ltd are recruiting for an International Freight Forwarding Apprentice. This is an exciting opportunity to develop a long-term career within the logistics and transport industry.
As an Apprentice Freight Forwarder, you will play an important role within the European Traffic Department. Your training will include:
- Planning and coordinating time-critical transport movements across road, air, and sea
- Learning customs procedures to support the smooth movement of goods
- Developing an understanding of sales pricing, cost management, and profitability
- Communicating with clients, suppliers, and transport contractors
- Delivering outstanding customer service in a fast-paced environment
Most of your apprenticeship will be spent working alongside experienced colleagues, gaining hands-on industry experience while studying towards your qualification.
Entry Requirements:
- GCSE in maths and English at Grade 4/C or above
- A-Level or BTEC qualification (any subject)
Other requirements:
- Must live within a commutable distance of the workplace
- A full driving licence and access to a motor vehicle are essential due to the location of the site
- Ideal for someone who has recently finished college and is seeking a long-term career opportunity instead of university
We are looking for someone who is:
- Confident and professional in communication
- Organised and able to manage tasks effectively
- Comfortable using IT systems, including Microsoft Word and Excel
- Able to work well in a team environment
- Positive, enthusiastic and willing to learn
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Course contents:
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
Air:
- Use and adapt terminology appropriate to the air freight industry.
- Select and use documentation appropriate to the air freight industry.
Ocean:
- Use and adapt terminology appropriate to the ocean freight industry.
- Select and use documentation appropriate to the ocean freight industry.
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Road:
- Use and adapt terminology appropriate to the road freight industry.
- Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes. Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods. Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned. Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party. Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods. Produce freight costings and invoices in line with Incoterms, customer profile or sales contract. Identify and source data from customers, systems or colleagues. Identify and resolve problems in line with responsibilities. Create and maintain productive working relationships with internal and external customers. Adapt communication based on the situation and the audience. Identify problems outside of limits of responsibility and escalate within company policy. Communicate in writing, preparing communications on technical matters. Communicate with others verbally, including internal and external customers.
Full-time role in operations.
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