Cardiff Metropolitan University
Operations Assistant
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The Operations Assistant
The Operations Assistant is a key role in delivering our sports facilities, working across areas of the operation, including front of house and within the sports facilities to assist the team in providing a high-quality facility, a safe environment in which students, athletes and the community can train, compete and spectate.
As Our Operations Assistant, You’ll
- Assist with the operation of the campus sports facilities and associated areas in terms of front of house/reception, lifeguarding (if NPLQ qualified), security, cleanliness and tidiness, safety of customers and emergency procedures.
- Assist in the implementation of the sports programme ensuring the needs of students, staff and external users are met.
- Advise customers regarding booking enquiries, in addition to checking unauthorised entrants and prevent inappropriate or illegal use of the sports facilities and equipment. This may be face-to-face, by email or by telephone.
- Support with enquiries related to the sports facilities and associated areas such as bookings, memberships, prices, directions to facilities.
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What You’ll Bring
- You’ll be able to work collaboratively as part of a team, and display effective communication and time management skills.
- An ability to use Microsoft Office platforms will help to ensure effective utilisation of our facilities.
- Additionally, you’ll bring previous work experience of working within a sports environment.
Why Join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
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We Offer Excellent Benefits Such As
- Opportunities to learn and develop your skills with access to library and digital services facilities.
- Excellent sports and fitness facilities with subsidised membership.
Contact Us
For more information about the role please contact Wendy Rogers, wrogers@cardiffmet.ac.uk.
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
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