Find an apprenticeship
Operations Assistant Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Apprentice Operations Assistant
We are seeking a motivated, enthusiastic individual to join our team as an Apprentice Operations Assistant. This role offers valuable hands-on experience in a busy manufacturing environment while working towards a Customer Service Practitioner apprenticeship qualification.
What you'll do at work:
- Support stock ordering, booking and monthly stock takes
- Assist with production planning, paperwork, labels and cutting optimisation
- Liaise with customers, suppliers and hauliers
- Coordinate transport administration, delivery call-offs and courier bookings
- Process CRM invoicing, scan PODs and maintain accurate records
- Provide general administrative support across the Operations team
Where you'll work:
403 Leeds Road
Huddersfield
HD2 1XU
Training Details:
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider:
NATIONAL BUSINESS COLLEGE LIMITED
Training course:
Customer service practitioner (level 2)
Course contents:
- Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
- Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
- Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
- Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
- Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
- Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
- Demonstrate patience and calmness.
- Show you understand the customer’s point of view.
- Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
- Maintain informative communication during service recovery.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Training schedule:
Training will take place at National Business College, 1 Greenhead Rd HD1 4EN.
Desirable qualifications:
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Other requirements:
- A proven attendance record and good timekeeping during school / college.
CG Specialists is a leading independent glass processor based in Huddersfield, specialising in the manufacture of high-quality vision and insulated spandrel glass products for the construction industry. We are a growing business that values our people and is committed to developing the next generation of talent, offering opportunities to learn, progress and build a rewarding career within the glass manufacturing industry.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
To progress on to a level 3 Apprenticeship.
Contact:
The contact for this apprenticeship is:
NATIONAL BUSINESS COLLEGE LIMITED
office@nationalbusinesscollege.co.uk
01484430433
The reference code for this apprenticeship is VAC2000049364.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills