United Utilities
Operations Assistant
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The Role
We're looking for an enthusiastic Operations Assistant to join our team on a 6-month fixed-term contract. This is a fantastic opportunity to play a central role in supporting operational activities, coordinating training, and providing essential administrative support to managers and colleagues across the area.
As the key liaison between the Training team, managers, and operational staff, you'll help ensure training programmes run efficiently, compliance records are maintained, and day-to-day business activities are delivered seamlessly.
What You'll Be Doing
No two days will be the same in this varied and rewarding role. Your responsibilities will include:
- Coordinating training activities, ensuring colleagues are notified of courses and bookings are completed accurately.
- Acting as the main point of contact for training-related queries, attendance issues, sickness absence, and venue support.
- Supporting Health & Safety administration and maintaining statutory compliance records.
- Assisting with journals, accruals, capital timesheets, and financial reporting activities.
- Providing administrative support to the Area Management Team and local managers.
- Maintaining databases, monitoring deliveries, and managing spare parts records.
- Ordering and tracking PPE, tools, equipment, stationery, and office supplies.
- Raising purchase orders and supporting operational teams with procurement requests.
- Organising meetings, briefings, presentations, team events, Open Days, and Away Days.
- Keeping department contact information, site records, and telephone lists up to date.
- Managing staff ID and hygiene card records.
- Supporting internal communications and producing briefing notes and presentations.
- Providing cover for colleagues during periods of absence or vacancy.
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This role may not be eligible for sponsorship
What You'll Bring
We're seeking someone who is highly organised, self-motivated, and able to manage multiple priorities with confidence.
You'll bring:
- Excellent organisational and multitasking skills
- Strong attention to detail and a commitment to accuracy
- A proactive and self-driven approach
- Outstanding written and verbal communication skills
- The ability to build effective relationships with colleagues, stakeholders, and service providers
- Confidence working independently and as part of a team
- Strong Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint
- Flexibility to travel between sites when required
A full UK Driving Licence is required for this role
What We Offer
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
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Salary - £27,224
Work Type - Onsite
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Fixed Term Contract
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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