Clarion Events
Operations Assistant
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At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our teams.
If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
The Opportunity
We are looking for an Event Operations Assistant to support our Operations team in delivering ICE – a world-class, industry-leading trade exhibitions. This role is ideal for a highly organised and methodical individual who enjoys variety in their work and thrives in a fast-paced environment. You will collaborate closely with internal teams and external stakeholders while also having the autonomy to take ownership of your responsibilities. With our events experiencing exciting growth and change, this is a fantastic opportunity for someone eager to accelerate their career in event operations. You’ll be joining a brilliant team of professionals who foster a fun, supportive, and learning-driven environment—helping you grow your skills, confidence, and expertise in the exhibitions industry. If you love tackling challenges and making an impact, we’d love to hear from you!
Key Responsibilities
- Assist the wider Operations team to ensure that our events are ran to the highest standards.
- Proactively share event operational information with other departments and stakeholders.
- Communicate show requirements/orders to suppliers and venues accurately, timely and to the allocated budget.
- Audit our floorplan and exhibitor lists to ensure our records are accurate.
- Liaise with our clients and partners to ensure their participation requirements are met.
- Undertake supplier or venue research.
- Coordinate team meetings.
- Coordinate travel and accommodation for the team, partners and speakers.
- Set-up and distribute onsite resources.
- Coordinate the delivery and collection of show freight.
- Register suppliers in our financial system (Workday), update budgets and raise purchase orders.
- Promote a positive H&S culture amongst suppliers and venue.
- Collate sustainability data and contribute to sustainability goals.
- Support the Operations Managers by collecting H&S policies, insurance and risk assessments.
- Maintain a tidy stockroom and ensure accurate inventory tracking.
- Oversee our special events and feature areas on-site to ensure seamless execution.
- Complete ad-hoc tasks assigned to you by the wider Operations team.
- Complete general office management tasks.
- Coordinate team social activities and training.
- Produce an individual post show report of issues that arose, lessons learnt and proposed improvements for future shows.
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Knowledge, Skills & Behaviours
- Strong time management and organisational skills, showcasing an ability to prioritise and complete tasks ahead of deadlines.
- Excellent communication skills.
- Ability to work effectively both independently and within a team.
- Willingness to learn.
- Highly adaptable to changes.
- Readiness to travel both domestically and internationally.
- Proficient in Microsoft Suite and comfortable learning new software systems.
About Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)
Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
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Our Values
PASSION
We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.
CARE
We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.
IMAGINATION
Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.
TRUST
We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straightforward. You can always rely on us.
Equal Opportunities
We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.
Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.
When recruiting new employees or providing opportunities for promotion, we will:
- Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents;
- Ensure that no person is unlawfully discriminated against;
- Select the best person for the role based on their skills, qualifications and abilities.
This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.
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