Jack & Jill
Operations Associate (£35-£38k) at Installio
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Job Title
Operations Associate
Salary
£35-£38k
Company Description
Installio is a fast-growing London startup helping UK households switch to cleaner, smarter home energy by delivering high-quality solar PV, battery storage, and heat pump installations.
Job Description
You will sit at the heart of Installio’s delivery team, managing the end-to-end customer installation journey. Coordinating between installers, suppliers, and homeowners, you’ll ensure technical standards are met and projects move smoothly from booking to completion. This is a high-impact role for a proactive coordinator eager to scale sustainable energy solutions.
Location
London, UK
Why this role is remarkable
- Join a fast-growing mission to decarbonize UK homes through solar, battery storage, and heat pump technology.
- Work directly with experienced operators and the CEO to shape the processes that enable Installio to scale nationally.
- Gain specialized technical and industry knowledge in the booming home energy market with a clear pathway for rapid career development.
What You Will Do
- Coordinate the end-to-end installation process, aligning customers, installers, and suppliers to ensure safe and efficient project delivery.
- Own daily project management by tracking status, identifying blockers, and maintaining accurate records to keep the schedule moving.
- Act as the primary point of contact for customers, building rapport and managing expectations professionally throughout their transition to clean energy.
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The ideal candidate
- Possesses exceptional organizational skills and attention to detail, with a proven ability to manage multiple moving parts in a fast-paced environment.
- Demonstrates clear, confident communication skills and is comfortable engaging with diverse stakeholders including technical crews and homeowners.
- Is a proactive problem-solver with a strong desire to learn technical aspects of renewable energy systems and master modern operational software.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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