Operations Associate

Work Flexibility: Onsite

What you will do:

• Provides manufacturing, product, and process coordination support to the manufacturing line.
• In addition, coordinates and evaluates production training and trains trainers.
• Responsible for ensuring the performance of an assigned team/work process. The role involves having ownership and accountability for personal and team-based performance metrics. This role involves working closely with the Operations Supervisors to reduce downtime and optimize performance to the production plan.
• Ensuring the team performance meets KPIs on Safety, Quality, and Productivity.
• Provides active coaching and feedback to operators.
• Actively manages production flow to optimize performance.
• Ensures Production Schedule is always followed.
• Lead the Tier 1 Process.
• Actively anticipate potential downtime and reduce production interruptions.
• Coordinate and prioritize production to meet customer requirements, maintain inventory levels, and relevant Key Production Indicators (KPIs) as per the Production Plan.
• Communicate and record output levels.
• Collaborate with NPI teams to ensure that builds are prioritized and progressed through the line as per required timelines.
• Identify and manage training priorities vs business needs monthly.
• Lead the formation of training schedule and is responsible for executing the plan to ensure versatility, station rotation, and line staffing plans are adequate to meet business needs. Train & support the lines in delivery of training.
• Responsible for approval, implementation, and scheduling of training for document changes.
• Lead Production Training for new hires and ensures cross-training plans for employees are implemented.
• Evaluates and signs off training. Collaborate with the Training Applications Analyst in the upkeep of the SLMS training & ensuring that training is effectively recorded in line with QMS.
• Reviews overtime needs with Operations Supervisor and coordinates gathering a list of team members to meet this need.
• Ensure quality standards and expectations are communicated and deployed.
• Support with maintaining production systems (rework, scrap, line clearance, QA audits).
• Promote current Good Manufacturing and Good Documentation Processes.
• Lead EHS/6S for your team – ensure that a proactive approach to health and safety. Champion and achieve the 6S process, standards, and objectives using teamwork.
• Participate in continuous improvement activities, e.g., Lean/Cost Reduction initiatives.
• Participate in the resolution of NC & CAPAs as required and ensure effective compliance with Quality Management System (QMS).
• All other duties as assigned.